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Crestron CNMSX-AV, Руководство по эксплуатации

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Crestron 

CNMSX

 

Integrated Control System

 

Special Consideration for Updating the Control 
System 

This special consideration only applies to early production CNMSX units. These early 
units cannot be updated directly without updating an intermediary Monitor ROM first. 
If the CNMSX being updated has a Monitor ROM prior to v2.05 (this includes 
Monitor ROM 5.01.35 and lower), a dialog box shown below appears when 
attempting to update the control system. 

"Continue with transfer?" Selection Box 

 

One can avoid jumping into the updating process by checking if the CNMSX has 
v2.05 or later (or v5.01.35 or later). Simply reboot the CNMSX while in Viewport. 
Cycle the power, depress the 

HW-R

 button on the front panel, or select 

Functions | 

Cold Reboot

. The initial boot message appears and may be similar to the following. 

Notice that the Monitor ROM version is displayed in the first line.  

Viewport Message 

 

If the CNMSX has an early Monitor ROM, update the CNMSX by first using the 
50135x.upz file from the Crestron website (OPSYS Library). This UPZ file has no 
TCP/IP stack, so the checkbox for the TCP/IP stack is unavailable (grayed out). 

Finally, update to the latest UPZ file as listed in the OPSYS Library. The specific 
steps are provided in "Updating the Control System" on page 31.  

Problem Solving 

Problems may occur with the CNMSX itself or there may be serial communication 
difficulties with other devices connected to the CNMSX. The next two sections 
address possible problem solving tools or procedures for each.  

Possible Problems with the CNMSX 

Troubleshooting the CNMSX 

The table below and on the next page provides corrective action for possible trouble 
situations. If further assistance is required, please contact a Crestron technical support 
representative.  

CNMSX Troubleshooting 

TROUBLE

POSSIBLE CAUSE(S)

CORRECTIVE ACTION

Unexpected response 
from CNMSX.

Network devices are not 
communicating to the CNMSX.

From the Viewport, poll the network (F4) to verify communication. 

 

Operations Guide - DOC. 8118B 

Integrated Control System:  CNMSX  

•

  33 

Содержание CNMSX-AV

Страница 1: ......

Страница 2: ......

Страница 3: ... 18 Installing Crestron Development Tools 18 Memory 19 Initial Setup 19 File Types 21 Obtaining Communications 24 Troubleshooting Communications 26 Loading the System Program 29 Testing the Permanent Memory Image 30 Loading Touchpanels 30 Updating the Control System 31 Special Consideration for Updating the Control System 33 Problem Solving 33 Possible Problems with the CNMSX 33 Serial Communicati...

Страница 4: ......

Страница 5: ...rk connections The DPA currently supports the CNXENET CNXENET 10 BaseT Ethernet cards with future support for Firewire ATM 100BaseT and popular interfaces The other three card slots offer system expansion with a variety of plug in cards LCD Display available on CNMSX PRO only An 80 character two 40 character lines liquid crystal display LCD display and an extended bank of LED indicators are locate...

Страница 6: ...y be optional on the AV configuration The CNMSX is housed in a black enclosure with silk screened labels on the front and rear panels On the front panel there is a single RS 232 computer port standard LEDs two reset buttons a reverse LCD display with menu function and selection buttons and an extended bank of LED indicators The front panel of the CNSMX PRO and AV are shown below CNMSX PRO Front Pa...

Страница 7: ...nd modular The 4 pin male connector typical Crestron network port labeled 24 Y Z G and 6 wire RJ type connector are used for expansion to Cresnet and SmarTouch peripherals Depending on the expansion slot load there is a 50 W maximum load rating The ports are wired in parallel NOTE If using the 4 wire connector review the latest revision of the network interconnection drawing Doc 5411 NOTE If using...

Страница 8: ... 2K ohms pullup resistor to 5V INFRARED SERIAL RS 232 Infrared Serial Output Connector On the rear panel there are eight serial outputs for IR one way RS 232 or serial interface Each output is labeled S signal and G ground Infrared output is rated up to 1 2 MHz Serial protocols include RS 232 NOTE RS 232 levels on the infrared serial output connectors provide a 0 5V range which may not be compatib...

Страница 9: ... to Send 9 From CNMSX TXD RS 422 Transmit Data Idles low Where RS 422 transmit and receive are balanced signals requiring two lines plus a ground in each direction RXD and TXD should idle high going low at start of data transmission RXD and TXD should idle low going high at start of data transmission If necessary RXD RXD and TXD TXD may be swapped to maintain correct signal levels COM Pinout to RS...

Страница 10: ...slot TXD LAN This LED illuminates during transmission of ethernet data from the DPA slot RXD LAN This LED illuminates during reception of ethernet data by the DPA slot LNK LAN This LED illuminates when there are attachements to the ethernet network ERR LAN This LED illuminates when an ethernet protocol error is detected NOTE The remaining LEDs mentioned after this note are available on the PRO con...

Страница 11: ...f this button initiates physical reset of the system SW R Depression of this button in combination with the HW R button as described in step 5 of Troubleshooting Communications on page 26 performs an overload reset CNMSX LCD Display The front panel of the CNMSX PRO incorporates a reverse mode yellow on black LCD display shown below The screen contains two lines with 40 characters per line it is us...

Страница 12: ...rovided in Programming the LCD Display available on CNMSX PRO only on page 15 INFO This button displays a default Info Menu shown below System information including the loaded SIMPL program version types of CNX expansion cards installed in the card slots the Cresnet devices detected the Ops ROM version and the communication settings is displayed Default Info Menu MSG This button displays system er...

Страница 13: ...ions The tables below and on the next page provide a summary of leading specifications for the CNMSX Dimensions and weight are rounded to the nearest hundredth unit Leading Specifications of the CNMSX SPECIFICATION DETAILS Power Requirements 100 250 VAC 2 3 A 50 60 Hz Internal Universal Power Supply SIMPLTM Windows Version 1 30 01 or later with the addition of smwlib49 exe CNX Upgrade File upz Ver...

Страница 14: ...X Connectors CONNECTOR DETAILS NET 1 6 wire RJ type connector and 1 4 pin male connector for expansion to CRESNET or SmarTouch peripherals 50 Watt maximum load depending on expansion slot load RELAYS 8 normally open isolated relays each relay is rated 1 A 30 VAC DC MOV arc suppression devices across contacts for use with real world loads INPUT OUTPUT 8 programmable digital analog inputs digital ou...

Страница 15: ...zing devices install the stabilizers before mounting or servicing the unit in the rack NOTE If rack mounting is not required rubber feet are provided for table top mounting or stacking Apply the feet near the corner edges on the underside of the unit NOTE Reliable earthing of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct co...

Страница 16: ...minal block screws to lock the wire and bussing strip into place Insulate the strip by folding a piece of wide vinyl electrical tape such as Scotch 33 over the spine and as much of the individual legs as possible Excess tape at each end of the strip should be pressed closed then trimmed to within approximately 1 16 of the end of the strip 4 When wiring the remaining conductors remove approximately...

Страница 17: ... the twisted wires Avoid tinning too far up the wires or the end becomes brittle Insert the tinned connection into the Cresnet connector and tighten the retaining screw Repeat the procedure for the other three conductors Four Pin Network Connector For four pin network cable connections in a Crestron remote control system the Cresnet cable is used to power Crestron devices Before making any four pi...

Страница 18: ...ET These documents can be obtained from the Downloads page CABLES and MANUAL Libraries of the Crestron website www crestron com Search for the MODULAR PDF and CRESNET PDF files respectively NOTE To prevent overheating do not operate this product in an area that exceeds the recommended ambient temperature of 104 F 40 C Consideration must be given if installed in a closed or multi unit rack assembly...

Страница 19: ... configure program test and monitor a Crestron control system The CNMSX PRO LCD display is preprogrammed with a certain level of diagnostic testing and network device information Assuming the CNMSX is connected to a PC running SIMPL Windows a LCD display programming utility Front Panel Editor can be accessed This editor enables a programmer to program multi level pages under the PANEL left most fu...

Страница 20: ...creen to open the Edit Panel Object dialog box This example requires that headings be added to the page so choose Text Object from the Object Type area In the Inactive Text field enter Choose device The object is displayed on the panel Click on and drag the object to its desired location on the panel top row Add additional objects VCR LaserDisc CD Lights and Volume to the page by double clicking i...

Страница 21: ...active text is displayed as a visual cue that the button is pressed Do the same procedure for each of the other menu function buttons in the Menu2 VCR Control page NOTE Digital channels are also referred to as join numbers Join numbers are numeric identifiers assigned to an object or button It is necessary to identify objects so the input output signals of the SIMPL program can be named and routed...

Страница 22: ... connector obtain a DB9 to DB25 adapter the adapter has a DB9 male end and a DB25 female end Installing Crestron Development Tools Crestron provides software tools for programming the CNMSX Even if only the control software is being loaded into the hardware and there are no plans to do any programming some Crestron development software must be installed on the PC Currently Crestron programming is ...

Страница 23: ...emory 4 Ops Monitor TCP IP Stack 5 Signals explicitly written to NVRAM by symbols such as RAM RAM2 SMEM SMEM2 RAMPNV DRAM etc Volatile 1 Digital analog and serial signal values 2 SIMPL Program prior to writing to permanent memory Initial Setup NOTE For the Ethernet IP setup of the CNMSX with the optional CNX Ethernet expansion card refer to the CNXENET or CNXENET Operations Installation Guide late...

Страница 24: ...e for the same directory where the archive was copied Once files are extracted retain the original EXE file in case files need to be restored at any point From a ZIP file If the downloaded job is from the Crestron website BBS or email all files may have been compressed into a single archive file with a ZIP extension If the program was created with SIMPL Windows 1 30 01 or later this file was creat...

Страница 25: ... files need to be restored at any point The User IR Macro and SIMPL modules will need to be copied to their proper directories manually File Types There are quite a few file types involved with Crestron control software This section is intended to explain the different file types that might be encountered in each directory In many cases the supplied software is grouped into a number of subdirector...

Страница 26: ... control system contains an optional CNXENET expansion card and Ethernet devices sig This file contains information required by Test Manager see SIMPL Windows help for more information for debugging programs in real time It is generated each time the program is compiled sm2 SIMPL Windows program backup file smp This is the SIMPL C file that is generated from the SMW file when a program is compiled...

Страница 27: ...e Types in UsrSPlus Subdirectory FILE TYPE DESCRIPTION uf User SIMPL compiled file This contains the executable SIMPL code for the CNMSX usp User SIMPL source code module This file gets compiled by the SIMPL environment and also is editable by the user ush User SIMPL header file This file details how SIMPL Windows should model the gate as a symbol i e how many inputs outputs etc Touchpanel Subdire...

Страница 28: ...thernet if the optional CNX Ethernet expansion card is installed Prior to completing the following steps be sure the communication cable is properly connected as described in Loading Crestron Control Software on page 18 1 Make sure that no programs accessing the COM port of the PC are running 2 Select Start Programs Crestron SIMPL Windows to start SIMPL Windows 3 SIMPL Windows responds with an ope...

Страница 29: ...hernet via optional LAN DPA port Verify that the proper COM port is selected Set the baud rate to 38400 the parity to None the data bits to Eight and the stop bits to One Refer to the dialog box shown after this step for the remaining settings Click on the OK button to save the communication settings and close the dialog box Port Settings Dialog Box Operations Guide DOC 8118B Integrated Control Sy...

Страница 30: ... problem After performing each step repeat step 7 in Obtaining Communications on page 24 again 1 Try repeating step 7 from Obtaining Communications on page 24 to attempt to establish communications 2 Verify that the cable being used is correct It should be a straight through cable That is pin 1 on one end is connected to pin 1 on the other end Pin 2 connects to pin 2 etc To work properly pins 2 3 ...

Страница 31: ...aud Rate from the Set Baud Rate Dialog Box 5c Set the CNMSX to 9600 baud Depress and hold the SW R button on the CNMSX front panel Depress and release the HW R button on the CNMSX front panel Wait until a message similar to the one below appears in the Viewport Viewport Message Operations Guide DOC 8118B Integrated Control System CNMSX 27 ...

Страница 32: ... a computer is not hooked up wait approximately three to four seconds Release the SW R button 5e Text messages as shown below should appear on the Incoming window of the Viewport If messages do not appear or they are illegible verify that the Viewport is set to 9600 baud and repeat steps 5a through 5d If data similar to that shown below appears perform steps 7 through 11 in Obtaining Communication...

Страница 33: ...t Simpl Program dialog box 3 Use the Browse button to locate the supplied BIN file 4 As shown after this step click the Send Program button to initiate program upload to the CNMSX A Transfer in Progress dialog box opens but no response is required If SIMPL files are present and the SIMPL Program s option is checked in the What to Send field the associated files will be transferred after the progra...

Страница 34: ...in Loading the System Program on page 29 For each panel in the system a separate HEX file describing the graphical elements of the panel is required In some cases where two or more panels are to be identical in usage a single HEX file may be used for multiple panels To load a touchpanel project into the panel use the Crestron Viewport or the Upload Project function in VisionTools Pro e For consist...

Страница 35: ... CNMS and CNLCOMP 232 Consult the appropriate documentation for each of these products to perform updates NOTE In order to load the latest update files the CNMSX must have v2 05 or later this includes v5 01 35 or later of the Monitor ROM This requirement should only impact a few users refer to Special Consideration for Updating the Control System on page 33 for details 1 Establish communications w...

Страница 36: ...eck the TCP IP Stack option to transfer faster transferring the stack will not cause any problems Otherwise send all of the checked components To start the transfer click the Send button The transfer dialog will inform you of the progress in updating the selected components 6 As a result of the update a dialog box similar to below may open and the SIMPL program and possibly SIMPL modules must be c...

Страница 37: ... early Monitor ROM update the CNMSX by first using the 50135x upz file from the Crestron website OPSYS Library This UPZ file has no TCP IP stack so the checkbox for the TCP IP stack is unavailable grayed out Finally update to the latest UPZ file as listed in the OPSYS Library The specific steps are provided in Updating the Control System on page 31 Problem Solving Problems may occur with the CNMSX...

Страница 38: ...he unit contains Crestron s patent pending network analyzer to continuously monitor the integrity of the Cresnet network for wiring faults and marginal system performance or other network errors For more information on how to use the network analyzer refer to the SIMPL Windows help file and use the index to search for Network Analyzer Battery Replacement A Lithium battery is used to power the CNMS...

Страница 39: ...n Menu default front panel page press the COM menu function button 2 From the next menu press the menu function button associated with one of the six COM ports The six ports are A through F as labeled on the rear panel of the CNMSX PRO 3 The Format Selection Menu appears as shown below BIN ASCII and HEX control how data is to be displayed on the T R screen Depressing either of the three data forma...

Страница 40: ...ocate specific information or have questions please take advantage of Crestron s award winning technical support team by calling In the US and Canada call Crestron s corporate headquarters at 1 888 CRESTRON 1 888 273 7876 or 1 201767 3400 In Europe call Crestron International at 32 15 50 99 50 In Asia call Crestron Asia at 852 2341 2016 In Latin America call Crestron Latin America at 5255 5093 216...

Страница 41: ...ands data or instructions from or to another computer b for local campus or wide area network internet or web hosting services or c pursuant to any rental sharing or service bureau arrangement The Software is designed as a software development and customization tool As such Crestron cannot and does not guarantee any results of use of the Software or that the Software will operate error free and Yo...

Страница 42: ...inety 90 days from the date of receipt and b that any hardware accompanying the Software will be subject to its own limited warranty as stated in its accompanying written material Crestron shall at its option repair or replace or refund the license fee for any Software found defective by Crestron if notified by you within the warranty period The foregoing remedy shall be your exclusive remedy for ...

Страница 43: ...overed for 90 days batteries and incandescent lamps are not covered This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer Purchasers should inquire of the dealer regarding the nature and extent of the dealer s warranty if any CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that...

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