Crestron ATC-AUDIONET, Руководство по эксплуатации и установке

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Crestron ATC-AUDIONET Internet Radio Tuner Card
Problem Solving
Notes on Internet Radio
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Internet radio stations can only support a limited number of listeners at any
time. If a station's servers have reached their limit of listeners, the
ATC-AUDIONET will not be able to connect. To resolve the problem, wait
a few minutes and try to connect again.
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Some radio station servers that have too much traffic may choose to
“bump” people off the stream. If this happens, try to connect to the station
again.
•
If a station stops broadcasting, it is removed from the list of available
stations.
•
A station may go offline before it has been removed from the list. When the
station is tuned, it will not produce a signal.
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Some stations may not appear on the list of stations if they broadcast in a
format that is not supported by the ATC-AUDIONET. For a list of
supported formats, refer to “Specifications” on page 3.
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
ATC-AUDIONET Troubleshooting
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
Tuner muted. Mismatched slot. Place card in proper slot.
Mute turned on. Press the Mute button to
disengage muting.
Adagio system volume is
turned down. Check Adagio system volume
setting.
Cannot access
tuner card controls
from front panel. Dusty contacts on
ATC-AUDIONET. Clean contacts with cotton
swab or clean cloth. Apply
Isopropyl alcohol as needed
for cleaning.
Tuned station does
not produce sound. Firewall settings prevent
reception of streaming
audio. Change firewall port settings
or contact network
administrator.
Cannot receive
SiriusXM streaming
content. Need subscription to
stream SiriusXM content. Verify that subscription to
streaming SiriusXM content is
current.
Operations & Installation Guide – DOC. 6933A Internet Radio Tuner Card: ATC-AUDIONET
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