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5.
If the Port Door is not fully closing, check for an obstruction.
a.
If no obstruction, go to Port Test and try to open and close the Port Door. In Port Test, the Port
Door should open and close with no bounce back.
b.
If there is bounce back, slow response, or just the sound of the Port Motor turning, check the
Port Cam on the Port Motor shaft for breakage.
6.
If there is still no Port Door movement, change the Port Assembly
.
The Port Door Stays Open, Display says “Please Remove Product”
1.
Before replacing any Control Boards:
a.
Check that the Cabinet Control Port Board is getting 5VDC from the VMC.
b.
Ohm the Communication wire from the Cabinet Control Port Board to the VMC.
c.
Check for Cabinet Control Errors “P Comms” in Error Codes.
d.
Replace the Cabinet Control Port Board.
2.
Remove Port Motor Cover and ensure the Cabinet Control Port Board Green status light is flashing
rapidly.
a.
If light is rapidly flashing, the Cabinet Control Port Board is good.
b.
If the Green status light is On solid, check the other Cabinet Control Boards, if their Green status
light is also On solid replace the VMC. If the other Cabinet Control Board Green status lights are
rapidly flashing, replace the Cabinet Control Port Board.
c.
If there is no Green status light, check another Cabinet Control Board, if their Green status light are
rapidly flashing, change the Cabinet Control Port Board.
3.
If Port Door is still open and Display still reads “Please Remove Product”, ensure the Port Product
Detection Sensor Wire (black wire connected at bottom of Port Assembly) is connected and tight to the
FR4 Port Sensor.
4.
Go to Port Test and test the Port Sensor. Note: Press C to enable Port Sensor On prior to performing Port
Sensor Test.
a.
In Port Test, the last number on the Display should be “0” with nothing in the Port. If the last
number is “1” with nothing in the Port, change the FR4 Port Sensor.
b.
In Port Test, the last number on the Display should be “1” when an item is placed in the Port. If the
last number is “0” with an item in the Port, change the FR4 Port Sensor.
5.
Additionally, when in Port Test, the VMC D5 Port Sensor Diagnostic Red Light should illuminate with
something in the Port.
a.
If the VMC D5 Port Sensor Diagnostic Red Light is On with nothing in the Port, or is Off with
something in the Port, replace the FR4 Port Sensor.
VMC Diagnostic Lights
.
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