40
MINI BOX
User’s Manual
Error Code
Issue
You Should
3.1.3
A subscription is required to view this program. Please
contact Cox Customer Support at (866) 961-0416 to
subscribe. Reference 3.1.3 when calling.
Contact Cox Customer Support
for assistance.
2.1.1
Sorry, we've detected an interruption in your service. Check
for loose connections from the wall to the mini box to make
sure they are secure. If the problem persists, please contact
Cox Customer Support at (866) 961-1207 to restore service.
Reference 2.1.1 when calling.
Check the cable from the wall
to the mini box and ensure
that both ends are connected
securely. If they are connected
securely and the problem
persists, contact Cox Customer
Support for assistance.
2.2.1 (Activation)
The Connectivity Test detected a problem with your mini
box. Please contact Cox Customer Support at (866) 961-1207
for help in solving this problem. Reference 2.2.1 when calling.
Contact Cox Customer Support
for assistance.
2.1.2 (Boot)
Sorry, we've detected an interruption in your service.
Check for loose connections from the wall to the mini
box to make sure they are secure. If the problem persists,
please contact Cox Customer Support at (866) 961-1207
to restore service. Reference 2.1.2 when calling.
Check the cable from the wall
to the mini box and ensure
that both ends are connected
securely. If they are connected
securely and the problem
persists, contact Cox Customer
Support for assistance.
2.2.2 (Activation)
Sorry, we've detected an interruption in your service.
Check for loose connections from the wall to the mini
box to make sure they are secure. If the problem persists,
please contact Cox Customer Support at (866) 961-1207
to restore service. Reference 2.2.2 when calling.
Check the cable from the wall
to the mini box and ensure
that both ends are connected
securely. If they are connected
securely and the problem
persists, contact Cox Customer
Support for assistance.
2.1.3 (Boot)
Sorry, we've detected an interruption in your service.
Check for loose connections from the wall to the mini
box to make sure they are secure. If the problem persists,
please contact Cox Customer Support at (866) 961-1207
to restore service. Reference 2.1.3 when calling.
Check the cable from the wall
to the mini box and ensure
that both ends are connected
securely. If they are connected
securely and the problem
persists, contact Cox Customer
Support for assistance.
2.2.3 (Activation)
Sorry, we’ve detected an interruption in your service.
Check for loose connections from the wall to the mini
box to make sure they are secure. If the problem persists,
please contact Cox Customer Support at (866) 961-1207
to restore service. Reference 2.2.3 when calling.
Check the cable from the wall
to the mini box and ensure
that both ends are connected
securely. If they are connected
securely and the problem
persists, contact Cox Customer
Support for assistance.
2.2.4 (Activation)
Please activate your mini box. You can activate your
mini box online at http://www.cox.com/support or call
(866) 961-0416 to begin activation. Reference 2.2.4
when calling.
Activate your mini box over
the Internet at http://www.cox.
com or contact Cox Customer
Support for assistance.
2.2.5 (Activation)
There is a problem with activating your mini box. Please
contact Cox Customer Support at (866) 961-1207 for help
in solving this problem. Reference 2.2.5 when calling.
Contact Cox Customer Support
for assistance.
