48
TROUBLESHOOTING
INSTALLATION MANUAL
Cover raises but does
not lower.
The cam plate is incorrectly
positioned or missing.
The key switch is faulty.
Limit switches cannot move
properly.
Certified electrician only. O
pen the operator
and check for faulty up and down limit
switches.
Remove power before performing any
electrical work.
Check if there is any corrosion on the
terminals. If yes, clean the terminals.
Open the key switch terminal and check for
faulty switches.
Check if any electrical cables are damaged
or pinched.
Cover lowers but does
not rise.
The cam plate is missing.
The key switch is faulty.
Limit switches cannot move
properly.
Certified electrician only. O
pen the operator
and check for faulty up and down limit
switches.
Remove power before performing any
electrical work.
Check if there is any corrosion on the
terminals. If yes, clean the terminals.
Open the key switch terminal and check for
faulty switches.
Check if any electrical cables are damaged
or pinched.
Cover seal turned
black.
The seal has accumulated
mold.
Clean the affected areas with bleach and a
soft brush. Rinse well with water.
Magnetic plate is not
holding in place
Excessive tension in the
Constant Tension System
(CTS) 70.*
CTS 70 is stuck in place.
Lift the side of the outer shell where the cable
exits from the inner shell; remove the CTS 70
from the steel frame and grease the interior
surfaces.
Check that the CTS 70 pulley carrier can
travel the length of the CTS 70 without
interfering with any object.
* Refer to the Installation Manual for more information
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