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11.0 Warranty Statement
Corning Incorporated (Corning) warrants that this product will be free from
defects in material and workmanship for a period of two (2) years from
date of purchase . CORNING DISCLAIMS ALL OTHER WARRANTIES WHETHER
EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE . Corning’s
sole obligation shall be to repair or replace, at its option, any product or
part thereof that proves defective in material or workmanship within
the warranty period, provided the purchaser notifies Corning of any such
defect . Corning is not liable for any incidental or consequential damages,
commercial loss or any other damages from the use of this product .
This warranty is valid only if the product is used for its intended purpose
and within the guidelines specified in the supplied instruction manual .
This warranty does not cover damage caused by accident, neglect, misuse,
improper service, natural forces, or other causes not arising from defects
in original material or workmanship . This warranty does not cover motor
brushes, fuses, light bulbs, batteries, or damage to paint or finish . Claims for
transit damage should be filed with the transportation carrier .
In the event this product fails within the specified period of time because of
a defect in material or workmanship, contact Corning Customer Service at
the following numbers: USA: 1 .800 .492 .1110; Canada: 1 .978 .442 .2200 . For
other regions of the world, visit www.corning.com/lifesciences or see the
included instruction manual for a list of worldwide support offices .
Corning’s Customer Service team will help arrange local service where
available, coordinate a return authorization number, or provide a return
authorization number and shipping instructions . Products received without
proper authorization will be returned . All items returned for service should
be sent postage prepaid in the original packaging or other suitable carton,
padded to avoid damage . Corning will not be responsible for damage
incurred by improper packaging . Corning may elect for onsite service for
larger equipment .
Some states do not allow limitation on the length of implied warranties
or the exclusion or limitation of incidental or consequential damages . This
warranty gives you specific legal rights . You may have other rights which
vary from state to state .
No individual may accept for, or on behalf of Corning, any other obligation
of liability, or extend the period of this warranty .
For your reference, make a note of the model and serial number, date of
purchase, and supplier here .
Model No . ____________________
Serial No . _______________________________
Date Purchased ___________________________________________________________
Supplier _________________________________________________________________
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9.0 Technical Support/Service
If you have a question about the Corning® LSE™ Digital Dry Baths or
have a service inquiry, contact Corning Customer Service immediately at:
1 .800 .492 .1110 (United States and Canada), 1 .978 .442 .2200 (outside the
United States), or Contact your local Corning sales office .
Before returning any unit for service, a Return Authorization (RA) number
must first be obtained . Equipment sent in without our prior authorization
will be returned at the customer’s expense . When returning a unit to
Corning for service, it should be sent in the original packaging . If this is not
possible, be sure that the unit is sufficiently packed . Any damage resulting
from improper packaging is the responsibility of the customer . A written
explanation should accompany the unit along with the RA number .
10.0 Cleaning and Maintenance
Make sure that the dry bath and block are cool and the power cord is
disconnected before performing any cleaning or maintenance. Repair or
maintenance should only be performed by an authorized service technician.
The dry bath may be cleaned with a moist cloth containing a mild soap
solution . Do not immerse the dry bath in water or any liquid .
The blocks may also be cleaned in a mild soapy solution . Be sure that all
items have thoroughly dried before attempting to connect the cord or use
the unit .
Spills:
In the event liquid is accidentally spilled into the bath or well area,
disconnect the power cord from the outlet and turn the unit upside down to
minimize liquid contact with the internal components . Remove the bottom
cover and inspect to ensure liquid has not contacted heater elements,
electronic controls, or connectors . Have an authorized service technician
clean the unit and replace any damaged parts .
