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Appendix

Technical Support

International

For online technical support – including troubleshooting,
documentation, and software updates:

For telephone support, see Telephone Support, page iii:

North America

When you contact us, please have the following information ready

Product model number, serial number, and date of purchase
Your computer configuration, including operating system, revision

level, expansion cards, and software
Any error messages displayed at the time the error occurred
The sequence of operations that led up to the error
Any other information you feel may be of help

beforehand:

North America - Cooler Master NA

2929 E Imperial Highway, Ste 110 Brea CA,

92821, USA

Tel: +1-888-624-5099

Содержание StreamEnjin

Страница 1: ...Ver 1 0 2021 02 2021 StreamEnjin User Manual StreamEnjin AV Mixer...

Страница 2: ...in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The device complies with Part 15 of the FCC Rules O...

Страница 3: ...any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modific...

Страница 4: ...Type C to USB Type A Custom Made Cable 1 USB Type A to USB Type A Cable 1 US AC Power Cord 1 EU AC Power Cord 1 User Instructions Note Make sure that all of the components are present and in good orde...

Страница 5: ...ardware Setup Connecting the StreamEnjin Unit 8 Connecting iPad 10 Lightning Connector on iPad 10 USB C Connector on iPad 10 3 StreamEnjin App Side Menu StreamEnjin Application 12 Page Components 14 S...

Страница 6: ...L and Stream Key Facebook 38 Example Live stream URL and Stream Key Youtube Recording Live Stream Video and External Storage Settings Live Stream Methods 7 Quick Live Stream Setup Setup 41 Quick Mode...

Страница 7: ...izing cropping and text and image overlays Chapter 5 App Audio Mixer explains the functions in the Audio Mixer deck in the StreamEnjin App Chapter 6 App Settings explains the settings you can configur...

Страница 8: ...ext that you should key in Indicates keys you should press For example Enter means to press theEnter key If keys need to be chorded they appear together in the same bracket with a plus sign between th...

Страница 9: ...tor edit image layouts and adjust PIP settings The StreamEnjin is PC and software free and with its well designed control panel itmakeslivestreamingoperationssmooth and effortlessly You caneven previe...

Страница 10: ...ransitions for a professional finish Storyboard like management preset up to 8 scenes for later while streaming and during performances to reduce the need to interact with hardware Compact mixer contr...

Страница 11: ...upgrade 3 PGM Switches to the PGM audio source The button will light up when switched to this source 4 HDMI 2 audio source Switches to the HDMI 2 audio source The button will light up when switched t...

Страница 12: ...for 3 seconds to enter Quick Mode Refer toQuick Modeon page 44 for more information 12 Cut transition Cut button Press and hold for 3 seconds to enter Quick Mode Refer toQuick Modeon page 44 for more...

Страница 13: ...DMI 1 Input source and an HDMI 1 Loop Out 3 1080P Video Input Port HDMI 2 Input that can take Video Input A or B To select A or B go to Media on page 26 4 Ethernet Port 5 USB 3 2 Gen1 Type A Port 6 RC...

Страница 14: ...reamEnjin User Manual 6 Side View No Component Description 1 iPad Link Port Data only Connects to the iPad for app 2 3 5mm Audio Monitor Jack Sound output for the preview scene the greenly lit scene 1...

Страница 15: ...Chapter 1 Introduction 7 This Page Intentionally Left Blank...

Страница 16: ...njin to an HDMI source and the host Please review the safety information regarding the placement of this device in Safety Instructions page59 1 2 4 3 7 8 5 6 4K Loop Out FHD Program Out Display Displa...

Страница 17: ...sources 4 Optional Connect the HDMI Output cable if necessary a Connect the HDMI display to the SRC PGM Output Port b Connect the HDMI display to the Loop Out Port 5 Connect an Ethernet cable for Inte...

Страница 18: ...treamEnjin and your iPad If you wish to have the charging function connect your lightning charging cable to the Apple Lightning to USB 3 Adapter USB C Connector on iPad For iPads having USB C connecto...

Страница 19: ...StreamEnjin User Manual 11 This Page Intentionally Left Blank...

Страница 20: ...is a control panel where you can monitor program results edit scenes setup video and audio stream settings stream recording Download the StreamEnjin app from App Store and install it on your iPad The...

Страница 21: ...uides you through the basics of using the StreamEnjin app with StreamEnjin When finished a message will be shown To run the tutorial again tap the icon on the top left corner for the side menu and tap...

Страница 22: ...cks are available Video Mixer Audio Mixer and Setting 3 GoLive Tap to start streaming Tap to pause streaming The timer on the left shows how long you have been streaming for 4 Deck Content The content...

Страница 23: ...e for project management tutorial app information and self diagnostic function For the side menu tap the icon on the top left corner Current Project Tap the icon to edit the name of your project Chapt...

Страница 24: ...Create New Project 2 Enter a name for the project 3 Optional Select a template Templates are project settings pre configured for you if you are unsure how your new project 4 Tap Create should be Strea...

Страница 25: ...like the settings of your current project when you are to create a new one you can use this function copy the settings 1 Tap Create New Project 2 Enter a name for the project 3 Tap Create Chapter 3 St...

Страница 26: ...Open Project Tap Open Project for a list of available projects An example is shown Tap to select the project you wish to use StreamEnjin User Manual 18...

Страница 27: ...About Tap About for information of the app An example is shown below Chapter 3 StreamEnjin App Side Menu 19...

Страница 28: ...ojects An example is shown You can also open or delete the projects here To open a project tap to select a project and tap Open An example To delete a project tap the garbage can icon corresponding th...

Страница 29: ...StreamEnjin App Side Menu 21 Tutorial Tap Tutorial to go through the tutorial again Self diagnostic Tap Self diagnostic to self diagnose for a report An example is shown You can tap the icon to share...

Страница 30: ...Mixer The video mixer page allows you to preview videos of PRV and PGM adjust MIC and PGM volume scene selection and editing and The components of the page is shown below No Component Description 1 PR...

Страница 31: ...volume slider to adjust MIC or PGM volume 4 Scene Selector 8 scenes are shown here Green outline scene PRV Preview e g Red outline scene PGM Preview e g Tap a scene to put the scene into the PRV Prev...

Страница 32: ...y when you tap the Cut button Using the Auto button Tapping the Auto button will begin the transition after a specified time 0 3 3 0 seconds Go to the Setting Deck and refer to page 37 on how to modif...

Страница 33: ...omponents within the region 2 Resize Crop tool Tap to resize crop the selected item Refer toResize Crop Toolon page 27 on how to use this function 3 Overlay Edit overlay in this region You can Delete...

Страница 34: ...n image overlay Tapping allows you to add an Image Overlay iPad will flip to the Photos page for you to select an image Select the image and tap OK To relocate tap and hold the overlay to drag To resi...

Страница 35: ...nts in the Scene Display region Resize To resize any component tap the component overlay or media and a resize tool will be visible on the Scene Display region Examples Tap and hold to drag the resize...

Страница 36: ...tap the media An example is shown Tap the Resize Crop Tool to start the tool Pinch your finger inward or outward to crop A small box is on the left of the Scene Display region to show the display area...

Страница 37: ...ration page and its description is shown below When completed tap OK to save the configuration and return to the previous screen To edit the location and size of the overlay select the overlay in the...

Страница 38: ...order the Overlays To re order the overlays tap and hold the overlay you wish to re order The overlay can then be dragged You can drag the overlay to the place you wish it to be placed within the Over...

Страница 39: ...Chapter 4 StreamEnjin App Video Mixer 31 This Page Intentionally Left Blank...

Страница 40: ...StreamEnjin App Audio Mixer Audio Mixer The components of the Audio Mixer deck page is shown below No Component Description 1 Audio Level Control Slide the volume slider to control the volume of each...

Страница 41: ...s 4 L R Balance Control Tap and hold to drag and control which side of the sound source is to be more emphasized 5 Master PGM Level Control Slide the volume slider to control the volume of Master PGM...

Страница 42: ...34 Chapter 6 StreamEnjin App Settings Settings The components of the Setting deck page is shown below If you have configured a settings Apply button will light up Click it to apply the settings...

Страница 43: ...key An example of visible stream key is shown If you wish to paste a copied stream key into the field make sure it is visible URL and Stream Key Obtain the URL and Stream Key from the platform s you w...

Страница 44: ...or the Auto button behavior Streaming Resolution Select your stream resolution from one of the following Streaming Quality Select the quality from one of the following If manual is selected the qualit...

Страница 45: ...count 1 Form the Setting Deck Page enable Server 1 or Server 2 and select Youtube 2 Tap Login and Sign In Dialogue will appear Tap Continue 3 Sign In with Google Account and tap Next 1 Form the Settin...

Страница 46: ...Example Live stream URL and Stream Key Youtube Example Live stream URL and Stream Key Facebook Enter the URL and Stream Key see StreamEnjin User Manual 38...

Страница 47: ...if you would like to format it Make sure the files in the storage device are backed up before you format it Click the storage setting icon and a dialog box will pop up to allow you to configure the s...

Страница 48: ...40 This Page Intentionally Left Blank StreamEnjin User Manual...

Страница 49: ...ynchronize the app with the StreamEnjin and start streaming using your iPad Follow the steps below Note Facebook is the streaming platform example used in the setup steps below 1 On the iPad open Safa...

Страница 50: ...nAir app Note 1 Make sure the eye icon in the Stream Key field is shown as to allow you to paste the key 2 It is highly recommended to check the Use a persistent streamkey checkbox to keep this stream...

Страница 51: ...0 You can tap Go Live to start broadcasting your stream or you can edit the information here scope not part of this manual before you start broadcasting your stream 11 Connect your iPad to the unit to...

Страница 52: ...audio settings in the audio mixer deck adjusting audio delays in the settings deck etc Tap Apply to apply the changes Quick Mode If you wish to immediately switch from one scene to another use To ente...

Страница 53: ...Quick Mode or the Auto button for Auto Quick Mode Under Cut Quick Mode the Cut button flashes and pressing a scene button will instantly broadcast that scene Under Auto Quick Mode the Auto button flas...

Страница 54: ...StreamEnjin User Manual 46 This Page Intentionally Left Blank...

Страница 55: ...Plug the external storage device to the rear USB port of the unit 5 Refer to Upgrading the Unit on page 56 to start firmware upgrade Note A folder named must be created in the root menu of the USB sto...

Страница 56: ...in from the negative side every 0 5 seconds When all the LEDs are filled they will all dim for 0 5 seconds and start filling in again Pictorial behavior is shown Note If the upgrade assessment fails...

Страница 57: ...device or power etc the last LED of Volume Meter LEDs will blink every 0 3 seconds The unit will reboot after some time and try to upgrade the firmware If it fails again it will reboot and try again W...

Страница 58: ...StreamEnjin User Manual 50 This Page Intentionally Left Blank...

Страница 59: ...quid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of...

Страница 60: ...shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualifie...

Страница 61: ...ng information ready Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displ...

Страница 62: ...30 25 SVGA 800x600 60 XGA 1024x768 60 720p 60 50 30 25 SXGA 1280x1024 60 WXGA 1440x900 60 UXGA 1600x1200 60 RB 1080p 60 50 30 25 Only the selected port will show video The other will show non video ph...

Страница 63: ...patible mobile drive HDD SSD or flash drive atleast 32GB of free space Connection 1 x USB 3 2 Gen1 Type A Female Blue 1 x USB 2 0 Type A White 1 x GbE LAN port Environmental Operating Temperature Stor...

Страница 64: ...objects text graphics and scripts downloadable objects media files software documents applications e commerce portals live streaming media on demand streaming media and social media sites RTMP RTMPS...

Страница 65: ...cted to the unit using direct cable link you can upload images to the iPad directly You can also use and we strongly recommend you do Apple AirDrop and its Continuity Enable Handoff features to upload...

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