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RMA and Warranty

Conditions of the Warranty

Convergent Design reserves the right to determine if a repair is subject to the warranty agreement. 
Damages caused by products being dropped or mishandled are not covered by this warranty.  Also 
damage caused by over-voltage conditions on any of the I/O connectors is not covered by this 
warranty.
There are no user-serviceable parts inside the cabinet. Opening the cabinet voids the warranty. 
Transit damage caused by inadequate packaging also invalidates the warranty agreement. Please 
ship the unit in its original packaging, if possible.
All products are shipped prepaid to Convergent Design. For insurance reasons, Convergent Design 
cannot accept any product that is returned via U.S. Postal Service. Returns will be accepted from 
Federal Express, UPS, DHL, or other comparable freight carrier.  Convergent Design returns the 
product via a prepaid two-day delivery service within the continental United States, only if the product 
is under warranty and subsequently found to be faulty.  Out-of-warranty repaired products are 
shipped at customer’s expense. Turnaround time for warranty repairs normally will not exceed 48 
hours (excluding shipping time), unless extraordinary fault conditions exist. 
Labor and defects are covered for the warranty period of 2 years (for registered units), 1 year (for 
non-registered units), and 3 months (for units purchased to be used as rentals) from the original date 
of purchase.  If you discover a defect, please refer to our Return Merchandise Policy below. The 
warranty covers all Convergent Design hardware defective in material or workmanship.  During the 
warranty period, Convergent Design, at its option, will repair or replace product or product 
components, which in its opinion prove defective.  Parts and components used in the repair process 
may be recycled or repaired, at Convergent Design’s discretion.  This warranty service will be 
performed at no charge to the registered owner, provided the product is shipped prepaid to 
Convergent Design.  Convergent Design will return the repaired product via a like carrier, in the 
continental United States within 48 hours, shipping time excluded.  Convergent Design reserves the 
right to determine whether a needed repair is subject to the warranty as per its provisions stated 
herein.  Transit damage caused by inadequate packing violates the warranty.  The warranty will be 
void if, in the opinion of Convergent Design, the product has been damaged through accident, 
misuse, misapplication, or as a result of service or modification performed not authorized in writing by 
Convergent Design.
WARNING: The following are 

not

 covered under warranty, and are items for which Convergent 

Design does not accept any responsibility:

1. Damage due to the use of a power supply other than that supplied with nanoFlash or un-

certified batteries.

2. Damage due to overheating conditions.  (The unit will attempt to shut down before damage 

can occur, in the event of overheating.)

3. Damage due to exposure to water.
4. Damage caused by dropping or otherwise roughly handling the unit.
5. Damage to the internal pins of the CF card slots, which can be caused by jamming the CF 

cards into the slot or applying excess pressure on either side of the CF card during insertion.

6. Damage to any of the connectors caused by rough handling.  Note that the HDMI ports are 

non-locking ports.  If using in a portable application, you will need to secure the connectors 

nanoFlash

33

Содержание nanoFlash

Страница 1: ...der Player User Manual For Firmware Release Version 1 6 29 29 June 2010 4465 Northpark Drive Suite 400 Colorado Springs CO 80907 USA http www convergent design com Support 720 221 3861 cd support at convergent design com nanoFlash 1 ...

Страница 2: ...he world of 3D video processing and recording Like nanoFlash nano3D breaks new ground in terms of weight power size ruggedness and ease of use We are confident you will agree that the video quality is visually indistinguishable from uncompressed at 100 Mbps Long GOP or 180 Mbps I Frame modes Product Support and Contacts Important While the nano3D provides much more functionality than the nanoFlash...

Страница 3: ...efinition However both HD and SD recording can be done when 3D mode is turned off Please Register your nano3D by sending a simple e mail to cd support at convergent design com with your name and the serial number off the right side of both units of the nano3D indicating which serial number corresponds to the top unit and which serial number corresponds to the bottom unit You will get automatic not...

Страница 4: ...gger on both units System Trigger unless recording combined image see Record Combined Configure 3D settings on master unit Video 3D see next page Ensure that both units have the same firmware version Check this in System About 3D updates are found here http www convergent design com Updates tabid 1650 Default aspx Ensure that all system video and audio settings are the same on both units This incl...

Страница 5: ...ernal device make sure Combine is off Video 3D Combing off then press the remote trigger button to begin synced playback The right eye will play out of the slave unit SDI out and the left eye video will play out of the master unit SDI out To playback the footage as combined video set Combine to the desired combining method and then press the remote trigger button The video will play combined out o...

Страница 6: ...The remote tally is not needed for this setting the trigger can be set to Record Button System Trigger Off The master unit will record the full resolution left eye camera image while the slave unit will record the full resolution right eye camera image These two images can be combined and played back depending on the Combine setting and the Play Ref setting see Play Ref below The remote tally is r...

Страница 7: ... there is only a 20 chance that both camera s 3 2 signal pattern will be in sync when they are both turned on if the camera reference is 60 Hz If the camera reference is 24 Hz the camera pulldown patterns will match When the camera pulldown patterns do not match and combining is turned on in the nano3D the master nanoFlash will not lock to the video as it will reset due to the line numbers from th...

Страница 8: ...Options 22 Software Accessories 22 NLE Support FCP Avid Vegas Premiere Matrox Axio 23 Firmware Update Procedure 24 Hardware Accessories 25 Operating Tips 27 Troubleshooting 27 Safety and ESD Protection 29 Specifications 30 Connector Pin Outs 32 Mounting Plate Dimensions and Hole Pattern 33 Warranty and Obtaining an RMA 34 Version History 35 2009 Convergent Design Inc All Rights Reserved No part of...

Страница 9: ...onary new solid state HD SD recorder player that uniquely utilizes the very high quality Sony XDCAM 4 2 2 CODEC to write native Quicktime MXF video audio time code or MPG files onto affordable Compact Flash media nanoFlash breaks new ground in terms of weight power size ruggedness and ease of use We are confident you will agree that the video quality is indistinguishable from uncompressed at 100 M...

Страница 10: ... file format to Quicktime MAC or MXF PC page 11 9 Select the Record Trigger Source page 11 10 Select the Time code source and set the initial value if needed page 11 11 Set the compressed bit rate and choose I Frame or Long GOP CODEC page 13 12 Set the PSF In and PSF Out options depending on your video format page 13 13 Set up the audio source line microphone input and gain page 15 14 Connect a va...

Страница 11: ...Input Output Connections Left Side Connections Bottom Connectors nanoFlash 6 ...

Страница 12: ... second with less than 1 minute total record time remaining ver1 5 31 Power 4 pin Hirose locking connector power input On Off Red power button Note that units shipped after October 2009 have the power button disabled or removed so that the nanoFlash always powers on when power is applied and only powers off when power is removed See System Power Saving to help reduce power consumption HDMI In non ...

Страница 13: ...Front Panel nanoFlash 8 ...

Страница 14: ...his can be useful for marking points in the video STOP Press Stop button to terminate record or playback mode Also used to cancel a card format Note the STOP button is immediately responsive upon being pressed To prevent accidentally stopping a record see alternative record trigger options timecode trigger remote trigger page 11 which de activate the REC and STOP buttons PLAY Press once to enter P...

Страница 15: ...ndividual Compact Flash Level Indicators 3 Time code Display 4 Play Menu Line with current file name displayed 5 Audio Channels 1 2 Level Indicators 6 Audio level markers 60dB to 0dB 7 Current Video Source Format 8 Recording compressed bit rate 9 Total remaining record time minutes across all cards 10 Audio Over Range Indicator 11 Not shown Record Ready Indicator nanoFlash 10 ...

Страница 16: ...onventions pg 16 If your shoot involves multiple nanoFlash units this can be used to set unique IDs for each unit The middle 3 digits are the clip number which can also be set Take care not to create duplicately named files on a single CF card Last field sets the file format QT Quicktime mov file MXF mxf file format or MPG See Software Accessories and NLE Compatibility for playing editing files Pr...

Страница 17: ...ash will stop recording Time code increment may also take place on some cameras when playing back from the camera s media or inserting or ejecting a tape or powering on off the camera causing the recording of very short unexpected clips in these cases Use TC Last TC below to help minimize unexpected recordings TC Last TC Same as Timecode Trigger above except that the nanoFlash will only trigger to...

Страница 18: ...ource Selects the video input source choose between SDI and HDMI Format Format erase all inserted CF cards The 1st 7 characters of the CF card Volume name are preserved If the last 4 characters of the Volume are digits they will be incremented automatically to help indicate card usage ver1 5 31 Power Saving Auto Sleep temporarily disabled due to occasional difficulty waking up properly 1 6 29 If t...

Страница 19: ...GOP supports the bit rates at 18 35 50 100 140 and 180 Mbps I Frame only allows recording at 100 140 180 220 and 280 Mbps The nanoFlash utilizes the high quality Sony XDCAM 4 2 2 CODEC for video compression The data rates of 100 Mbit or greater Long GOP and 180 Mbit or greater I Frame are generally considered to be Master Quality video In brief long GOP codec compresses 12 or 15 frames at a time s...

Страница 20: ...a half second of regular speed footage which will need to be edited out Use a reliable power source so as not to lose power and lose footage Time Lapse mode can support all bit rates up to 280 Mbit during record on approved CF cards including slower CF cards due to the lower data rate however not all CF cards can play back high bit rate recordings Time lapse is always I frame only recording Time l...

Страница 21: ... 50 25 ver1 5 126 Cuts the frame rate in half for incoming 720p60 or 720p50 signals by throwing out every other frame Useful for example with cameras with a 720p30 or 720p25 mode which then double the frame rate of the camera s SDI output The nanoFlash bit rate in this mode is applied to the reduced frame rate For example 280 Mbit from a 720p50 source reduced to 720p25 the recorded bit rate will b...

Страница 22: ...rmats on the same card for recording but for playing back all files need to be the same video format and file format During play the following navigation tools are available MXF QT files only File Skipping press the right key to jump to the next file press the left key to jump to the previous file Press up key to jump to next clip press down key to jump to previous clip ver1 5 126 File skipping wi...

Страница 23: ...ter tool to make a nanoFlash compatible MXF copy of the files See converter tool in Software Accessories for details Note Play of 720p24 25 30 is not supported at this time ver1 5 31 Loop For Play out of the nanoFlash select Loop All for loop play or Off for single play to end of last inserted CF card Cue Play Allows playing from a cued frame based on entered timecode via Remote Tally only Press R...

Страница 24: ...ot play back properly from the nanoFlash The files will all play from a computer All CF cards must be formatted in nanoFlash before usage After all files have been copied to another drive for safe keeping the CF cards can be reused by performing a format operation on the nanoFlash All data will be erased during a format operation Never force the card into the CompactFlash slot Cocking the card or ...

Страница 25: ... incremented every time a recording is started If the Unit ID number is incremented the clip number resets to 001 3 File Number File number is incremented whenever the file being recorded for a particular clip reaches the max file size 3 5GB It is reset to 001 if the clip number or Unit ID is incremented During a record the clip number and Unit ID will remain constant as the file number increments...

Страница 26: ... Pro http mxf4mac com To view nanoFlash MXF files on the Pc Free Sony XDCAM Viewer software https servicesplus us sony biz sony software aspx model PDZVX10 VLC Media Player http www videolan org vlc Open Cube http www opencubetech com nanoFlash MXF files 50 Mbit HD 50 Mbit SD only ver1 5 126 are also now compatible with XDCAM Optical Equipment The Free naming convention may need to be set on the X...

Страница 27: ...orted Also 80 Mbit appears to be supported ver1 5 31 Long GOP 100 Mbit and above is not yet supported Standard Def is supported Video formats 720p24 25 30 not supported at 50 Mbit or above ver1 5 31 Sony Vegas 8 0c or better All Long GOP formats are supported MXF files However 2 green frames are displayed in the timeline at the start of each long GOP file I Frame only files are supported in versio...

Страница 28: ...lash will automatically detect the update file and ask you to press OK to begin update If you do not wish to proceed with the update simply press the Stop button During the update you will see two distinct operations Erase and Programming The Erase operation requires about one minute while programming requires several minutes Do not remove the CF card or power down the unit until you see a specifi...

Страница 29: ...code into the 10 pin hirose connector Hard Disk Drive Backup Devices 1 NexTo Drive 500 GB portable CF drive for intermediary offloading of footage holds 15 32GB CF cards worth of data Connects to computer via USB or ESATA for transfers Please consider using such a drive as a backup storage device before inserting CF card with recorded video into a CF reader attached to a computer http www nextodi ...

Страница 30: ...oe mounts http www nebtek com Portable Field Monitors HDMI 1 http dolgin net HD_Field_Monitors htm Audio Adaptor Cable for Canon XL H1 For Canon XL H1 audio can be brought into the nanoFlash via the RCA analog audio outputs on the Canon to the 3 5 mm analog input on the nanoFlash using an adaptor cable Such cables are widely available For newer XL H1 S the audio can be passed to the nanoFlash via ...

Страница 31: ... Monitoring Each card slot has a progress bar at the top of the LCD screen The total record time remaining in minutes is always displayed on the status line on the right side 5 CF Card Erase Formatting Procedure To format or erase all cards inserted into the unit choose System Format in the menu Troubleshooting Guide 1 No Video Output over SDI HDMI 1 Plug the HD SDI or HDMI source directly into a ...

Страница 32: ...rted while the unit is playing a clip Stop playback first in order to initiate a record session 11 Message Lost Footage Card Too Slow the CF card is not able to keep up with the video because its write speed is too slow bit rate is too high for the card to handle The bit rate will automatically be lowered and recording will continue 12 Messages listed below are typically errors communicating with ...

Страница 33: ...o user serviceable components inside the box Only a qualified technician should perform servicing of the unit Opening the box may void the warranty 6 Avoid the use of sharp objects near the box as they may scratch the LCD 7 Clean only with water with a damp cloth 8 CAUTION Electrostatic Discharge ESD can damage components in this product Although the unit has countermeasures to this hazard install...

Страница 34: ...L 100 140 180 220 Mbps VBR 4 2 2 I Frame Only 1920x1080i p 1280x720p XDCAM 4 2 2 422P HL 50 80 100 140 180 Mbps VBR 4 2 2 Long GOP 1920x1080i p 1280x720p XDCAM 4 2 2 MP HL 18 35 Mbps VBR Long GOP 4 2 0 XDCAM EX 1920x1080i p 1280x720p MP HL 18 35 Mbps VBR Long GOP 4 2 0 XDCAM HD 1440x1080i p 1280x720p ver1 5 31 MP HL 19 25 Mbps VBR 4 2 0 Long GOP 1440x1080i MPG files only MP ML 50 Mbps CBR 720x486 ...

Страница 35: ...ature readout External Operating approximately 40º C to 60º C direct exposure to sunlight or placing the unit in a cover or enclosed environment can influence the internal temperature Humidity Operating Less than 80 non condensing Storage Less than 90 non condensing nanoFlash 30 ...

Страница 36: ...n Hirose Mating Plug Hirose HR10A 7P 4S 73 1 Power 6 5 20V 6 5W 2 Power 6 5 20V 6 5W 3 Ground 4 Ground Remote Tally LTC 10 pin Hirose Mating Plug Hirose HR10A 10P 10SC 73 1 LTC In 2 485D 232RX 3 485D 232TX 4 Record Start Stop 5 Tally Light 6 5 0V 7 Ground 8 Ground 9 10 not used nanoFlash 31 ...

Страница 37: ...Mounting Plate Dimensions all dimensions shown in inches nanoFlash 32 ...

Страница 38: ...e warranty period Convergent Design at its option will repair or replace product or product components which in its opinion prove defective Parts and components used in the repair process may be recycled or repaired at Convergent Design s discretion This warranty service will be performed at no charge to the registered owner provided the product is shipped prepaid to Convergent Design Convergent D...

Страница 39: ... are purchased from Convergent Design may be returned for replacement only Convergent Design will not accept returns for any other reason All eligible returns require a Return Merchandise Authorization RMA number E mail Convergent Design Inc at cd support at convergent design com to obtain an RMA number Items must be returned within 10 days of receiving your RMA number Returned product must be in ...

Страница 40: ...ons of changes please see Release Notes for more information related to each version version 1 1 154 released 4 Dec 2009 ver1 5 31 beta released 18 Feb 2010 ver1 5 126 formally released 6 April 2010 ver1 5 249 beta released 27 May 2010 ver1 6 18 beta released 23 June 2010 ver1 6 29 formally released 29 June 2010 nanoFlash 35 ...

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