(such as with a tie-wrap) so as to have a solid connection and so as to not unduly stress the
HDMI ports.
7. Any loss/ corruption of video/audio data recorded on the nanoFlash, or any loss/ corruption of
data which is in any way associated with the nanoFlash.
Obtaining an RMA
It is our policy that all material and repair returns, whether in warranty or not, are only accepted if an
RMA (Return Merchandise Authorization) number has been issued for the products being returned.
Any unauthorized shipments may be returned, un-repaired at the customer’s expense.
Damaged or defective Convergent Design products that are purchased from Convergent Design may
be returned for replacement only. Convergent Design will not accept returns for any other reason. All
eligible returns require a Return Merchandise Authorization (RMA) number. E-mail Convergent
Design, Inc. at “cd” -- “support” -- “at” -- “convergent-design” -- “.com” to obtain an RMA number.
Items must be returned within 10 days of receiving your RMA number. Returned product must be in
its original packaging with all contents included and must have the RMA number clearly marked on
the outside of the package.
RMA numbers and return address may be obtained from Technical Support.
Convergent Design, Inc.
4465 Northpark Drive
Suite 400
Colorado Springs, CO 80907
EMAIL: “cd” -- “support” -- “at” -- “convergent-design” -- “.com”
WEBSITE:
http://www.convergent-design.com
VOICE: ++(720) 221-3861 or ++(866) 654-0080
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