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strongly encourage you to fully test this Product in its actual application. This should include a
full test, involving the Product actually dialing to its designated locations and someone verifying
the proper response.
This Warranty shall terminate and be of no further effect at the time the Products is 1) damaged
by extraneous causes such as fire, water, power surge, electrical spike, lightening, etc., or not
maintained as reasonable and necessary; 2) modified; 3) improperly installed; 4) repaired by
someone other than the Warrantor; 5) used in a manner or purpose for which the Product was not
intended.
WARRANTORS’ OBLIGATION UNDER THIS WARRANTY IS LIMITED TO REPAIR OR
REPLACEMENT OF THE PRODUCT ONLY. THIS WARRANTY DOES NOT COVER
PAYMENT OR PROVIDE FOR THE REIMBURSEMENT OF PAYMENT FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES.
It must be clear that the Warrantors are not insuring your premises or guaranteeing that there will
not be damage to your person or property is you use this Product. The Warrantors shall not be
liable under any circumstances for damage to your person or property or some other person or
that person’s property by reason of the sale or use of this Product, or its failure to operate in the
manner in which it is designed. The Warrantors’ liability, if any, shall be limited to the original
cost of the Product only. Use of this product is at your own risk.
8.3 Repair and Service:
In the event that the Product does not conform to this Warranty, the Product should be shipped or
delivered freight prepaid to Warrantor with evidence of original purchase. If in any way you’re
not comfortable with this product or its Limited Warranty, we encourage you to return it, unused
within 30 days of original purchase date with evidence of the purchase date.
The Wireless WaterAlarm should only be repaired by Control Products or an authorized service
representative. Do not attempt to repair or fix your Wireless WaterAlarm or have it serviced by
anyone other than an authorized service representative or you will void your warranty.
To return a product to Protected Home:
All products being returned to Protected Home (a division of Control Products, Inc.) must have a
valid Returned Goods Authorization Number (RGA #) from Protected Home, regardless of why
the product is being returned. Warranty returns will be honored only with an RGA #. Ship
warranty return products prepaid to Protected Home, 1724 Lake Drive West, Chanhassen, MN
55317. Protected Home will, at its option, either repair or replace the product free of charge and
return the repaired unit or replacement unit at the lower cost shipping prepaid. Products returned
for credit are subject to a 25% restocking charge. Returns resulting from errors by the seller are
not subject to this charge. All returns must include evidence of original purchase, showing
purchase date. The RGA # should be clearly marked on the outside of the package containing the
product.
To request an RGA #, call Protected Home at 952-448-2217 and ask for Customer Service.
Failure to have an RGA # may result in lost product or significant delays in handling your return.
Products without an RGA # clearly marked on the outside of the package are not the
responsibility of Protected Home, a division of Control Products, Inc.
