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Control4 CORE-3 Controller

Installation Guide

Supported models

•  C4-CORE3 

Control4 CORE-3 Hub & Controller

Introduction

Designed for an exceptional family room entertainment experience, the Control4®  
CORE-3 Controller does more than automate the gear around your TV; it is the ideal 
smart home starter system with entertainment built in.  

The CORE-3 delivers a beautiful, intuitive, and responsive on-screen user interface 
with the ability to create and enhance the entertainment experience for any TV in the 
house. The CORE-3 can orchestrate a wide range of entertainment devices including 
Blu-ray players, satellite or cable boxes, game consoles, TVs, and virtually any product 
with infrared (IR) or serial (RS-232) control. It also features IP control for Apple TV, Roku, 
televisions, AVRs, or other network-connected devices, as well as secure wireless ZigBee 
control for lights, thermostats, smart locks, and more. 

For entertainment, the CORE-3 also includes a built-in music server that allows you to 
listen to your own music library, stream from a variety of leading music services, or from 
your AirPlay-enabled devices using Control4 ShairBridge technology.

Box contents

The following items are included in the CORE-3 controller box:

•  CORE-3 controller

•  AC power cord

•  IR emitters (4)

•  External antennas (1) 

Accessories available for purchase

•  CORE-3 Wall-Mount Bracket (C4-CORE3-WM) 

•  Rack Mount Kit (C4-CORE3-RMK)

•  Control4 3-Meter Wireless Antenna Kit (C4-AK-3M)

•  Control4 Dual-Band WiFi USB Adapter (C4-USBWIFI OR C4-USBWIFI-1)

•  Control4 3.5 mm to DB9 Serial Cable (C4-CBL3.5-DB9B)

Requirements and specifications

Note: 

We recommend using Ethernet instead of WiFi for the best network 

connectivity. 

Note: 

The Ethernet or WiFi network should be installed before starting the 

CORE-3 controller installation. 

Note: 

The CORE-3 requires OS 3.3 or newer. 

Composer Pro software is required to configure this device. See the 

Composer Pro User 

Guide 

(

ctrl4.co/cpro-ug

) for details.

Warnings

Caution! 

To reduce the risk of electrical shock, do not expose this apparatus to 

rain or moisture.

AVERTISSEMENT !

 Pour réduire le risque de choc électrique, n’exposez pas cet 

appareil à la pluie ou à l’humidité.

Caution! I

n an over-current condition on USB, the software disables the 

output. If the attached USB device does not appear to power on, remove the 
USB device from the controller.

AVERTISSEMENT ! Dans une condition de surintensité sur USB ou sortie de 
contact le logiciel désactive sortie. Si le périphérique USB ou le capteur 
de contact connecté ne semble pas s’allumer, retirez le périphérique du 
contrôleur.

Specifications

Inputs / Outputs 

Video out

1 video out—1 HDMI

Video

HDMI 2.0a; 3840x2160 @ 60Hz (4K); HDCP 2.2 and HDCP 
1.4

Audio out

4 audio out—1 HDMI, 2 × 3.5 mm stereo audio, 1 digital coax

Digital signal processing

Digital coax in—Input level  
Audio Out 1/2 (analog)—Balance, volume, loudness, 
6-band PEQ, mono/stereo, test signal, mute 
Digital coax out—Volume, mute

Audio playback formats

AAC, AIFF, ALAC, FLAC, M4A, MP2, MP3, MP4/M4A, Ogg 
Vorbis, PCM, WAV, WMA

Audio in

1 audio in—1 digital coax audio in

High-resolution audio playback

Up to 192 kHz / 24 bit

Network

Ethernet

2 10/100/1000BaseT compatible ports—1 PoE+ in and 1 
switch` network port  

Wi-FI

Available with USB Wi-Fi adapter 

ZigBee Pro

802.15.4

ZigBee antenna

External reverse SMA connector

Z-Wave

Z-Wave 700 series

Z-Wave antenna

External reverse SMA connector

USB port

1 USB 3.0 port—500mA

Control

IR out

6 IR out—5V 27mA max output

IR capture

1 IR receiver—front, 20-60 KHz

Serial out

3 serial out (shared with IR out 1-3)

Contact input

1 × 2-30V DC input, 12V DC 125mA max output

Relay 

1 × relay ouput—AC: 36V, 2A max across relay; DC: 24V, 2A 
max across relay

Power

Power requirements

100-240 VAC, 60/50Hz or PoE+

Power consumption

Max: 18W, 61 BTUs/hour
Idle:  12W, 41 BTUs/hour

Other

Operating temperature

32˚F × 104˚F (0˚C × 40˚C)

Storage temperature

4˚F × 158˚F (-20˚C × 70˚C)

Dimensions (H × W × D)

1.13 × 7.5 × 5.0" (29 × 191 × 127 mm)

Weight

1.2 lb (0.54 kg)

Shipping weight

2.2 lb (1.0 kg)

Additional resources

The following resources are available for more support.

•  Control4 CORE series help and information: 

ctrl4.co/core

•  Snap One Tech Community and Knowledgebase: 

tech.control4.com

 

•  Control4 Technical Support

•  Control4 website: 

www.control4.com

•  Ethernet

—To connect using an Ethernet connection, connect the network cable 

into the controller’s RJ-45 port (labeled “Ethernet”) and into the network port on 
the wall or at the network switch. 

•  Wi-Fi

—To connect using Wi-Fi, first connect the unit to Ethernet, connect the 

Wi-Fi adapter to the USB port, and then use Composer Pro System Manager to 
reconfigure the unit for WiFi. 

Connect system devices. Attach IR and serial devices as described in “Connecting 
the IR ports/serial ports” and “Setting up IR emitters.”

Set up any external storage devices as described in “Setting up external storage 
devices” in this document.

If using AC power, connect the power cord to the controller’s power port and then 
into an electrical outlet.

Connecting the IR ports/serial ports (optional)

The controller provides four IR ports, and ports 1 and 2 can be reconfigured 
independently for serial communication. If not used for serial, they can be used for IR. 
Connect a serial device to the controller using the Control4 3.5 mm-to-DB9 Serial Cable 
(C4-CBL3.5-DB9B, sold separately). 

The serial ports support baud rates between 1200 to 115200 baud for odd and even 
parity. The serial ports do not support hardware flow control.

See Knowledgebase article #268 (

dealer.control4.com/dealer/knowledgebase/

article/268

) for pinout diagrams.

To configure a port for serial or IR, make the appropriate connections in your 
project using Composer Pro. See the 

Composer Pro User Guide

 for details.

Note: 

The serial ports can be configured as straight-through or null with 

Composer Pro. Serial ports by default are configured straight-through and 
can be changed in Composer by selecting 

Enable Null-Modem Serial Port (1 

or 2)

.

Setting up IR emitters

Your system may contain third-party products that are controlled through IR commands. 

Connect one of the included IR emitters to an 

IR OUT

 port on the controller.

Place the stick-on emitter end onto the IR receiver on the Blu-ray player, TV, or other 
target device to drive IR signals from the controller to the targets.

Setting up external storage devices (optional)

You can store and access media from an external storage device, for example, a network 
hard drive or USB memory device, by connecting the USB drive to the USB port and 
configuring or scanning the media in Composer Pro.

Note: 

We support only externally powered USB drives or solid state USB sticks. 

Self-powered USB drives are not supported. 

Note: When using USB storage devices on an CORE-3 controller, you can use 
only one partition with a 2 TB maximum size. This limitation also applies to the 
USB storage on other controllers.

Composer Pro driver information

Use Auto Discovery and SDDP to add the driver to the Composer project. See the 

Composer Pro User Guide 

(

ctrl4.co/cpro-ug

) for details.

OvrC setup and configuration

OvrC gives you remote device management, real-time notifications, and intuitive 
customer management, right from your computer or mobile device. Setup is  
plug-and-play, with no port forwarding or DDNS address required. 

To add this device to your OvrC account:

Connect CORE-3 controller to the Internet.

Navigate to OvrC (

www.ovrc.com

) and log in to your account.

Add the device (MAC address and Service Tag numbers needed for authentication).

Front view

Activity LED

—The Activity LED shows when the controller is streaming audio.

IR window

—IR blaster and IR receiver for learning IR codes.

Caution LED

—This LED shows solid red, then blinks blue during the boot process. 

Note: 

The Caution LED blinks orange during the factory restore process. See 

“Reset to factory settings” in this document.

Link LED

—The LED indicates that the controller has been identified in a Control4 

Composer project and is communicating with Director.

Power LED

—The blue LED indicates that AC power is present. The controller turns on 

immediately after power is applied to it.

Back view

Power port

—AC power connector for an IEC 60320-C5 power cord.

Contact and relay

— Connect one relay device and one contact sensor device to the 

terminal block connector. Relay connections are COM, NC (normally closed), and NO 
(normally open). Contact sensor connections are +12, SIG (signal), and GND (ground).

SERIAL and IR OUT

—3.5 mm jacks for up to four IR emitters or for acombination of IR 

emitters and serial devices. Ports 1 and 2 can be configured independently for serial 
control (for controlling receivers or disc changers) or for IR control. See “Connecting 
the IR ports/serial ports” in this document for more information.

DIGITAL COAX IN

—Allows audio to be shared over the local network to other Control4 

devices.

AUDIO OUT 1/2

—Outputs audio shared from other Control4 devices or from digital 

audio sources (local media or digital streaming services).

DIGITAL COAX OUT

—Outputs audio shared from other Control4 devices or from 

digital audio sources (local media or digital streaming services such).

USB

—One port for an external USB drive (such as a USB stick formatted FAT32). See 

“Setting up external storage devices” in this document.

HDMI OUT

—An HDMI port to display navigation menus. Also an audio out over HDMI.

ID button and RESET

—ID button is pressed to identify the device in Composer Pro. 

The ID button on the CORE-3 is also an LED that displays feedback useful in a factory 
restore. The RESET pinhole is used to reset or factory restore the controller.

ZWAVE

—Antenna connector for the Z-Wave radio.

ENET OUT

—RJ-45 jack for Ethernet out connection. Acts as a 2-port network switch 

with ENET/POE+ IN jack.

ENET/POE+ IN

—RJ-45 jack for a 10/100/1000BaseT Ethernet connection. Also can 

power the controller with PoE+.

ZIGBEE

—Antenna connector for the Zigbee radio.

Installation instructions

To install the controller:

Ensure that the home network is in place before starting system setup. An Ethernet 
connection to the local network is required for setup. The controller requires a 
network connection to use all of the features as designed. After initial configuration, 
Ethernet (recommended) or Wi-Fi can be used to connect the controller to web-
based media databases, communicate with other IP devices in the home, and 
access Control4 system updates.

Mount the controller near the local devices you need to control. The controller 
can be hidden behind a TV, mounted on a wall, placed in a rack, or stacked on a 
shelf. The CORE-3 Wall-Mount Bracket is sold separately and designed for easy 
installation of the CORE-3 controller behind a TV or on the wall. 

Attach antennas to the 

ZIGBEE

 and ZWAVE antenna connectors.

Connect the controller to the network.

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Содержание CORE-3

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Страница 2: ...2 While pressing and holding the ID button on the back of the controller power on the controller 3 Hold the ID button until ID button turns solid orange and the Link and Power LEDs are solid blue and...

Страница 3: ...pas bloquer les ouvertures de ventilation Installer conform ment aux instructions du fabricant 8 Do not install near any heat sources such as radiators heat registers stoves or other apparatus includ...

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Страница 6: ...The installation instructions clearly state that the ITE is to be connected only to PoE networks without routing to the outside plant PoE consid r comme un environnement de r seau 0 selon IEC TR62101...

Страница 7: ...ception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receivin...

Страница 8: ...are placed on the equipment Notice The term FCC ID and IC before the certification number signifies that FCC and Industry Canada technical specifications were met FCC ID 2AJAC CORE3 IC 7848A CORE3 Thi...

Страница 9: ...IC RSS 247 Exigences d antenne Ne pas utiliser une antenne autre que celui fourni avec l appareil Cet metteur ne doit pas tre localis ou fonctionner avec d autres antennes ou transmetteurs Les op rati...

Страница 10: ...al for a health life and sustainable growth for future generations We are committed to supporting the environmental standards laws and directives that have been put in place by various communities and...

Страница 11: ...89 snapone com Australia New Zealand Compliance Compliance of this equipment is confirmed by the following logo that is placed on the product ID label that is placed on the bottom of the equipment Abo...

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