Installation
3-7
6. Follow the installation instructions in the
WIDEsystem TOOLS
User’s Guide
that came on the
WIDEsystem TOOLS
CD. The
scanner drivers are installed through an installation wizard.
3.5.3 “Unknown device is found” message
If your system has problems detecting the scanner, make sure your
FireWire port is enabled (see above). If your system still does not
detect the device, disconnect the FireWire cable, unplug the power to
your scanner and turn off the computer. Then reconnect the scanner
and restart the PC and restart the driver installation.
3.6 Connection through the USB interface
USB is supported on Windows 98 or above. USB is not supported on
Windows NT. Your computer must have an enabled USB port.
3.6.1 Check your USB Port
Even if the computer has a USB port, it will not function unless it is set
up, or enabled. Follow the instructions below to determine whether
your USB port is enabled.
4. In Windows, Click Start, Settings, and then Control Panel.
5. Double-click the System icon.
6. Click the Device Manager tab.
7. Click the plus (+) icon to the left of the Universal Serial Bus
Controller item.
If a USB host controller and a USB root hub are listed, then USB is
probably enabled on your computer. If you do not see these devices
listed, refer to your computer's documentation or contact the
manufacturer for more information on enabling and setting up USB.
