CONFERTEL
OmniPresent User Guide
How can I load YouTube videos in an OmniPresent session? ................................................................. 35
How can I show the “Registered Users” tab on session login page by default? ........................................ 35
How do I improve the video and audio quality? ....................................................................................... 35
How many attendees can use their camera at the same time? Are there any limitations? ........................ 36
How does the “Ban User” feature work? ................................................................................................. 36
How to create folders in the Media Library? ............................................................................................ 36
I am not able to access a webinar from outside our network. ................................................................... 36
I’m having trouble getting my file to convert, it seems the conversion fails, what can I do? ...................... 37
In Linux, every time I try to launch the video or audio. …………………………………………………………..37
Is it possible to kick a participant out of a meeting room? ......................................................................... 37
Is it possible to limit the broadcast of cameras and microphones to broadcast to moderators only? .......... 37
Is it possible to remove all participants except moderators from a room with a single click? ..................... 38
Is it possible to work from more than one PC using the same login/account? .......................................... 38
Is there any option to stop auto chat scrolling? ....................................................................................... 38
OmniPresent does not load my webcam. ................................................................................................ 38
Suggestions to have a seamless session even with bandwidth problems................................................ 39
The URLs in my PowerPoint presentation are not clickable. ..................................................................... 39
The webcam image is mirrored when switching in full screen mode. ....................................................... 39
There seems to be a problem with the time zones. When I select GMT+1, it thinks as if we were in
GMT+2. .................................................................................................................................................. 39
Troubleshooting the Application Sharing Plugin ...................................................................................... 40
We are facing connectivity issues, particularly in establishing the connection and loading Synclets ......... 41
We have a lot of audio problems. The audio cuts and falls away a lot. ..................................................... 41
We require a feature which allows us to add a background image to the whiteboard? .............................. 41
What is the file size limit for documents in the Media Library? ................................................................. 42
What is the meaning for each granular permission described on the User Guide? ................................... 42
What is the reason for this error: “You are no longer connected please refresh”? ..................................... 42
Why do I get an error message indicating: “We have not detected any activity from you in a while. Do
you wish to remain connected to this session”? ...................................................................................... 43
System Check ............................................................................................................................................ 44
System Requirements ............................................................................................................................... 45
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