Compex NetPassage 28G Hotspot, Руководство пользователя, Страница: 119 / 131

Appendix A Troubleshooting
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C. If you are able to surf the Internet when your Cable/ADSL modem is connected directly to
your PC, but after verifying the settings in steps A & B above, your NetPassage is unable to
get an IP address from the ISP, then you may need to refer to Chapter 4 Part 2(d)i steps 5-7
to clone the MAC address of your Ethernet adapter onto the router.
D. If all configurations from the above points A to C have been followed, power off the
computer, the router and the Cable/ADSL modem. Turn on the Cable/ADSL modem, then
wait for a period 1 minute before turning on the router. Lastly, turn on your computer.
Verify again if you received an IP address and attempt to surf the web.
3. I am not able to access the web-based configuration page of the router
A. Refer to Problem 1, and first verify connectivity with the router.
B.
If you are a PPPoE user, you will need to remove the proxy settings or the dial-up pop-up
window.
!
For Microsoft Internet Explorer 5.0 or higher, start Internet Explorer, from the Tools menu
bar, select Internet Options and then click on the Connections tab.
o
From the Connection tab, click on the LAN Settings button. Uncheck any options
from that dialog box. Press the OK button to return to the previous screen.
o
Click the radio box option Never dial a connection to remove any dial-up pop-
ups for PPPoE users. Press the OK button to finish.
!
For Netscape 4.7 or higher, start Netscape Navigator. From the Edit menu bar, select
Preferences , then Advanced , and finally Proxies .
o
Make sure that the Direct connection to the Internet option is selected.
o
Close all windows to finish.
4. I wish to start all over. I want to set the router to its factory default settings.
A. In the event that you wish to return the router to its original factory default settings, you may
depress the Reset button (at the back of the router) when the router is powered up and
hold it for 8 to 10 seconds before releasing it.
5. I have forgotten my password and therefore cannot access the router’s web-configuration page.
A. If you have forgotten your password, hold the Reset button (at the back of the router) for 5
seconds when the router is powered up. The password will be reset to default ‘password’.