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3.5 Troubleshooting
In case of any malfunction, call the specialist of the service company authorized by the display case supplier
(seller), or the specialized service organization. Potential failures and methods of their elimination are given in
Table 2.
Table 2 - List of possible failures and methods of their elimination
Type of failure,
outward signs and
additional signs
Possible cause
Remedy
1
2
3
1 Display case does not
work
The power cable is damaged
Check the power cable and repair, if necessary.
Check the switch terminal connections and
tighten the screws on the terminals, if necessary.
2. The set temperature
is not maintained
consistently inside.
The display case is loaded
with warm products.
The display case is densely
loaded with products.
High ambient temperature.
Air circulation in the fan is
disturbed.
Avoid loading the display case with hot and
warm products.
When loading, provide a free air flow between
the shelves with products.
Do not use the display cases at ambient
temperatures above +25°С.
Products should not block the air supply and
intake openings.
3 Increased noise
The display case is not
installed correctly.
The refrigeration unit
pipelines are in contact with
the housing or with each
other.
Adjust the display case installation level using
the feet.
Check the pipeline attachment.
Warning: Disconnect the display cases from the mains before any replacements.
If the power cord is damaged, replace it with a cord PVA-VP 3x1.5 with a moulded plug or similar.
4 Maintenance
Uninterrupted and efficient operation of the products is provided by a planned maintenance system for care,
inspection, diagnostics and all types of repairs carried out routinely within a prescribed period and aimed at
maintaining the equipment in good condition.
Two types of service are specified for the equipment: daily maintenance during operation and periodic
maintenance, which is performed by a specialized organization authorized by the equipment supplier (seller).
4.1 Daily maintenance of equipment includes the control of:
-
internal temperature;
-
correct loading of products (see section 3.4.);
-
tightness of the magnetic door seal (for the version);
-
condensate drain systems (no water inside the display case).
The display case should be kept clean during operation. Avoid using abrasive or corrosive detergents when
disinfecting.
Warning: Disconnect the display case from the power supply and remove the products from the interior
before sanitizing.
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