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Warranty Disclaimers:
Although we use grade A lumber in our all sauna models, our saunas are shipped around the globe, and may
experience slight blemishes, scratches or scuffs in transit. All structures using wood are susceptible to minor
dents, scratches and scuffing which are not covered by warranty. This is normal and will not affect the
integrity, operation or Unlimited Lifetime Warranty of your sauna.
Wood is a living material that continues to respond to climate conditions, even after being manufactured into
a sauna. Prior to shipping, the wood is inspected for consistency, color and quality. Variations in the color or
grain, and irregularities such as fine cracks are part of the natural beauty of the wood and in no way, should be
considered defects.
During normal operation, wood may crack slightly due to the changes in the humidity moisture level of the
wood. This will not affect the structural integrity of the sauna.
In most cases, minor wood blemishes on the exterior of the sauna may be treated by using a small amount of
furniture polish, Tung Oil or other furniture treatment products. Please avoid any treatment containing
Benzene or a high concentration of alcohol. Any interior blemishes, scratches, scuffs or chips can be either left
alone, sanded or combination of gluing plus sanding.
Any compensation for small aesthetic repairs or minor cosmetic damage will be determined solely by Coastal
Saunas.
The Lifetime Warranty is deemed void if the sauna has been misused, altered
or left exposed to sun, rain,
snow, wind or hail.
