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Acronym
Description
NTP
Network Time Protocol
NVR
Network Video Recorder
ONVIF
Open Network Video Interface Forum
PoE
Power over Ethernet
PPPoE
Point-to-Point Protocol over Ethernet
PTZ
Pan, Tilt, Zoom
RTSP
Real-Time Streaming Protocol
SDK
Software Development Kit
S.M.A.R.T.
Self-Monitoring, Analysis and Reporting Technology
UPnP
Universal Plug-and-Play
USB
Universal Serial Bus
VGA
Video Graphics Array
VBR
Variable Bit Rate
Appendix C FAQs
Problem
Possible Cause and Solution
The Web plugin (ActiveX)
cannot be loaded.
Close your web browser when the installation starts.
Disable the firewall and close the anti-virus program on your
computer.
Enable your Internet Explorer(IE) to check for newer versions of
the stored pages every time you visit the webpage (
Tools
>
Internet Options
>
General
>
Settings
).
Add your NVR's IP address to the trusted sites in your IE (
Tools
>
Internet Options
>
Security
).
Add your NVR's IP address to the Compatibility View list in your IE
(
Tools
>
Compatibility View Settings
).
Clear your IE's cache.
No images are displayed in
live view on the Web
interface.
Check if the bit rate is 0Mbps in the live view window.
If yes, check if the firewall has been disabled, and the anti-virus
program has been stopped on your computer.
If not, maybe it is because the graphics card driver on your
computer is not working properly. Try installing the driver again.
