ZEFNET Pro User Manual
29
WARRANTY INFORMATION
LIMITED WARRANTY
5-5-5 PACKAGE
ELECTRIC VEHICLE SUPPLY EQUIPMENT and ACCESSORIES
ZEF Energy Inc.
5325, W 74th St Unit 18
Edina, MN 55439
Phone ZEF Energy: (888) 493-3638
Email: [email protected]
ZEF Energy shall provide the following warranty with respect to the Products to Representative, its Sub-Representatives
and their customers:
Product 5-year parts, 5-year factory labor:
ZEF Energy, Inc. warrants this product to be free from defects in material and workmanship. The warranty period shall
commence on the date of installation date (first use). The product installation date must be evidenced and communicated
to ZEF Energy by way of the warranty registration card (or registration within the ZEFNET platform). The warranty
registration card must be filled out completely and accurately, and returned to ZEF Energy within 30 days after installation,
and the product installation date shall be within 6 months after the purchase date. If a Product installation date is not
communicated to ZEF Energy as described above, the product purchase date shall serve as the warranty commencement
date.
If this product is defective in materials or workmanship during the warranty period, ZEF Energy will, at its option, repair or
replace the product. Repair parts and/or replacement products may be either new or recondi
tioned at ZEF Energy’s
discretion. This limited warranty does not cover service or parts to repair damage due to improper installation or use,
including but not limited to improper connections with peripherals, external electrical faults, accident, disaster, misuse, abuse
or modifications to the product not approved in writing by ZEF Energy. Any service repair outside the scope of this limited
warranty shall be at applicable rates and terms then in effect. This warranty covers factory parts and factory labor only; it
does
not
cover
field
service
or
removal
and
replacement
of
the
product
or
any
other
costs.
All other express and implied warranties for this product including the warranties of merchantability and fitness for a
particular purpose are hereby disclaimed. Some states do not allow the exclusion of implied warranties or limitations on
how long an implied warranty lasts, so the above limitation may not apply to you. If this product is not as warranted above,
your sole and exclusive remedy shall be repair or replacement as provided above. In no event will ZEF Energy, any of its
authorized sales and service representatives, or its parent company be liable to customer or any third party for any damages
in excess of the purchase price of the product. This limitation applies to damages of any kind including any direct or indirect
damages, lost profits, lost saving or other special, incidental, exemplary or consequential damages whether for breach of
contract, tort or otherwise or whether arising out of the use of or inability to use the product, even if ZEF Energy or an
authorized ZEF Energy representative or dealer has been advised of the possibility of such damages or of any claim by any
other party. Some states do not allow the exclusion or limitation of incidental damages for some products, so the above
limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other
rights which may vary from state to state.
To obtain warranty service:
Call your nearest authorized Service Representative or ZEF Energy at the above numbers. You will receive information as
to how service for the product will be provided. If you mail or ship the product in for service, you must insure the product,
prepay all shipping charges, and properly pack it for shipment in its original shipping container or its equivalent. You are
responsible for all loss or damage that may occur in transit. You must provide proof of purchase of the product and the
purchase date before any warranty service can be performed.
