CLIMATEMASTER WATER-SOURCE HEAT PUMPS
Tranquility
®
(TRL) Series
R e v. : N o v e m b e r 1 1 , 2 0 2 1
C l i m a t e M a s t e r Wa t e r-S o u rc e H e a t P u m p s
74
Warranty (U.S. & Canada)
CLIMA
TE MASTER, INC.
LIMITED EXPRESS
W
ARRANTY/ LIMIT
ATION OF
REMEDIES
AND LIABILITY
It is expressly understood that unless a statement is specifical
ly identified as a warranty
, statements made by Climate Master
, Inc., a Delaware corporation, (“CM”) or its representatives
, relating to CM’
s products, whether oral,
written or contained in any sales literature, catalog or any ot
her agreement, are not express warranties and do not form a par
t of the basis of the bar
gain, but are merely CM’
s opinion or commendation of CM’
s products.
EXCEPT
AS SPECIFICALL
Y SET
FOR
TH HEREIN,
THERE IS NO EXPRESS
W
ARRANTY
AS
TO
ANY
OF
CM’S PRODUCTS. CM MAKES NO
W
ARRANTY
AGAINST
LA
TENT
DEFECTS. CM MAKES
NO
W
ARRANTY
OF
MERCHANT
ABILITY
OF
THE GOODS OR OF
THE FITNESS OF
THE GOODS FOR
ANY
P
AR
TICULAR PURPOSE.
GRANT
OF
LIMITED EXPRESS
W
ARRANTY
CM warrants CM products purchased and retained in the United St
ates of
America and Canada to be free from defects in material and wor
kmanship under normal use and maintenance as follows: (1)
All complete air condition
-
ing, heating and/or heat pump units built or sold by CM for twe
lve (12) months from date of unit start up or eighteen (18) m
onths from date of shipment (from factory), whichever comes firs
t; (2) Repair and replacement parts,
which are not supplied under warranty
, for nintey (90) days from date of shipment (from factory).
All parts must be returned to CM’
s factory in Oklahoma City
, Oklahoma, freight prepaid, no later than sixty (60) days afte
r
the date of the failure of the part; if CM determines the part
to be defective and within CM’
s Limited Express
W
arranty
, CM shall, when such part has been either replaced or repaire
d, return such to a factory recognized dealer
,
contractor or service or
ganization, F
.O.B. CM’
s factory
, Oklahoma City
, Oklahoma, freight prepaid.
The warranty on any parts repaired or replaced under warranty e
xpires at the end of the original warranty period.
This warranty does not cover and does not apply to: (1)
Air filters, fuses, refrigerant, fluids, oil; (2) Products reloca
ted after initial installation; (3)
Any portion or component of any system that is not supplie
d by CM, regardless
of the cause of the failure of such portion or component; (4) P
roducts on which the unit identification tags or labels have bee
n removed or defaced; (5) Products on which payment to CM is or
has been in default; (6) Products
which have defects or damage which result from improper install
ation, wiring, electrical imbalance characteristics or maintena
nce; or are caused by accident, misuse or abuse, fire, flood, alt
eration or misapplication of the prod
-
uct; (7) Products which have defects or damage which result fr
om a contaminated or corrosive air or liquid supply
, operation at abnormal temperatures, or unauthorized openi
ng of refrigerant circuit; (8) Mold, fungus or bacteria
damages; (9) Products subjected to corrosion or abrasion; (10)
Products manufactured or supplied by others; (1
1) Products which have been subjected to misuse, negligence or
accidents; (12) Products which have been operated
in a manner contrary to CM’
s printed instructions; or (13) Products which have defects, da
mage or insufficient performance as a result of insufficient or i
ncorrect system design or the improper application of CM’
s products.
CM is not responsible for: (1)
The costs of any fluids, refrigerant or other system components
, or associated labor to repair or replace the same, which is i
ncurred as a result of a defective part covered by CM’
s Limited Express
W
arranty; (2)
The costs of labor
, refrigerant, materials or service incurred in removal of the
defective part, or in obtaining and replacing the new or repai
red part; or
, (3)
Transportation costs of the defective part from the installa
-
tion site to CM or of the return of any part not covered by CM’
s Limited Express
W
arranty
.
Limitation:
This Limited Express
W
arranty is given in lieu of all other warranties. If, notwithst
anding the disclaimers contained herein, it is determined that
other warranties exist, any such warranties, including without
limita
-
tion any express warranties or any implied warranties of fitness
for particular purpose and merchantability
, shall be limited to the duration of the Limited Express
W
arranty
.
LIMIT
ATION OF
REMEDIES
In the event of a breach of the Limited Express
W
arranty
, CM will only be obligated at CM’
s option to repair the failed part or unit or to furnish a new
or rebuilt part or unit in exchange for the part or unit whic
h has failed. If
after written notice to CM’
s factory in Oklahoma City
, Oklahoma of each defect, malfunction or other failure and a r
easonable number of attempts by CM to correct the defect, malf
unction or other failure and the remedy fails
of its essential purpose, CM shall refund the purchase price pa
id to CM in exchange for the return of the sold good(s). Said r
efund shall be the maximum liability of CM.
THIS REMEDY
IS
THE SOLE
AND EXCLUSIVE
REMEDY
OF
THE BUYER OR
THEIR PURCHASER
AGAINST
CM FOR BREACH OF
CONTRACT
, FOR
THE BREACH OF
ANY
W
ARRANTY
OR FOR CM’S NEGLIGENCE OR IN STRICT
LIABILITY
.
LIMIT
ATION OF
LIABILITY
CM shall have no liability for any damages if CM’
s performance is delayed for any reason or is prevented to a
ny extent by any event such as, but not limited to: any war
, civil unrest, government restrictions or restraints, strikes
or work stoppages, fire, flood, accident, shortages of transporta
tion, fuel, material, or labor
, acts of God or any other reason beyond the sole control of CM
.
CM EXPRESSL
Y DISCLAIMS
AND EXCLUDES
ANY
LIABIL
-
ITY
FOR CONSEQUENTIAL
OR INCIDENT
AL
DAMAGE IN CONTRACT
, FOR BREACH OF
ANY
EXPRESS OR IMPLIED
W
ARRANTY
, OR IN
TOR
T,
WHETHER FOR CM’
s NEGLIGENCE OR
AS
STRICT
LIABILITY
.
OBT
AINING
W
ARRANTY
PERFORMANCE
Normally
, the contractor or service or
ganization who installed the products will provide warranty per
formance for the owner
. Should the installer be unavailable, contact any CM recognize
d dealer
, contractor or service or
ganiza
-
tion. If assistance is required in obtaining warranty performa
nce, write or call:
Climate Master
, Inc. • Customer Service • 7300 S.W
. 44th Street • Oklahoma City
, Oklahoma 73179 (405) 745‑6000
NOTE: Some states or Canadian provinces do not allow limitati
ons on how long an implied warranty lasts, or the limitation or
exclusions of consequential or incidental damages, so the fore
going exclusions and limitations may
not apply to you.
This warranty gives you specific legal rights, and you may als
o have other rights which vary from state to state and from Ca
nadian province to Canadian province.
Please refer to the CM Installation, Operation and Maintenance
Manual for operating and maintenance instructions.
Rev
.: 1
1/09
*LC083*
LC083
