Unit 1, 10 Duerdin St, Clayton VIC 3168, Australia
Tel: +61 3 9239 8088 Fax: +61 3 9239 8024
E-mail: [email protected] www.clenergy.com.au
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Installation Guide_PostMount 3-A for XL Panels_AU_V1.1 (January 2021)
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PV-ezRACK
®
10 Year Pr
oduct Warranty
As the manufacturer of quality solar mounting systems, Clenergy Australia provides a warranty for all PV-ezRack
®
products it supplies in Australia and
New Zealand (
“Products”
). The warranty provided by Clenergy Australia is subject to the conditions contained in this document (
“Warranty”
). No other
warranty provision implied or otherwise is to be assumed. Your Warranty coverage is in accordance with this document.
Product Warranty Table for Installations in Corrosivity Category 1, 2, 3, 4 and 5 (ISO 9223)
* Subject to interface spacing reduction as advised by Clenergy Australia. Please contact us for more details.
**The screws under tile interface are assumed to be installed a category 1, 2 or 3 micro-climate within the roof structure.
# Product
Material
Standard or
Customized
Product
Product Warranty
Corrosivity
Category 1,
2 and 3
Corrosivity
Category 4
Corrosivity
Category 5
1
Aluminium
Components
6005CL-T5 mill finish
Standard
10 years
10 years*
10 years*
6005-T5 anodized to 10 microns
Standard
10 years
10 years*
10 years*
6005-T5 anodized to 15 microns
Customized
10 years
10 years
10 years*
6005-T5 anodized to 20 microns
Customized
10 years
10 years
10 years
2
Galvanized Steel
Components
Galvanized Steel at 85 microns in average
Standard
10 years
10 years
Not warranted
3
Stainless Steel
Components
SUS304
Standard
10 years
10 years
10 years
4
Fasteners (bolts/
nuts/washers)
SUS304
Standard
10 years
10 years
10 years
SUS316
Customized
10 years
10 years
10 years
5
Buildex Screws for
Tile Interface
Carbon Steel SAE 1022 with Climaseal 3 Finish
Standard
10 years
10 years**
10 years**
6
Buildex Screws for
Tin Interface
Carbon Steel SAE 1022 with Climaseal 3 Finish
Standard
10 years
Not warranted
Warranty Scope:
Warranty Conditions:
Warranty Exclusions:
Your solar mounting Product has been manufactured to high standards, however, should any manufacturing defect arise, please contact Clenergy
Australia. We will arrange for an inspection of the affected Product(s) to determine the extent of the problem.
Details are provided below as to the extent of your Warranty coverage and any exclusions that may apply. Please read these provisions carefully to ensure
you receive the appropriate assistance and support in a timely manner. Please also contact Clenergy Australia if any part of this Warranty is unclear, or
you wish to discuss your rights and remedies under this Warranty.
If your Product fails during the Warranty periods set out in the Warranty table above due to a defect in:
(a) materials and/or workmanship on and from the date of the Product’s delivery; or
(b) structural integrity on and from the date of the Product’s installation,
Clenergy Australia will at its election either repair or resupply the defective Product provided that:
• The Product was installed correctly by a Clean Energy Council (“CEC”) accredited or equivalent accreditation installer, following the Clenergy installation
manual provided at time of purchase.
• The Product has been maintained correctly in accordance with section “Care of your Product” below.
• Any and all costs for repair or replacement outside the Warranty period are the responsibility of the customer.
• Where Clenergy attends a site and finds that the Product is not faulty, the costs for the visit will be payable by the customer.
• Defective Products shall be uninstalled and/or reinstalled at the customer´s expense and risk.
• Under certain conditions, the Warranty can be extended to more than 10 years at an extra cost, available upon request.
• Product finish (natural surface oxidation) or any natural impairment or surface corrosion that does not compromise the structural integrity.
• Products sold or installed outside of Australia and New Zealand unless approved previously in writing by Clenergy Australia.
• Damage caused by transport, mishandling, incorrect storage, improper loading or willful conduct.
• Any Product not correctly installed in accordance with our installation manual, or any specific design instruction or special conditions as advised by
Clenergy Australia.
• Damage caused by the Product being modified in any way unless previously agreed to in writing by Clenergy Australia.
• The use of the Product for purposes other than the mounting of PV solar panels.
• Installations where the environment is excluded in the “Products Warranty Table” above, and for galvanized steel ground system Products, where the pH
level is outside the range of 6-8, unless agreed to in writing by Clenergy Australia prior to installation.
10 Year Product Warranty
