CBX 11 / 13
14
CBX 11 / 13
If you experience a malfunction, please try to rectify the fault your self first with the help
of this table. If a fault in your appliance cannot be rectified with the aid of this table,
please contact CLAGE who will either assist you directly or put you in touch with a
customer service contract partner in your area. Always specify the appliance model and
serial number, please!
Repairs may only be carried out by authorized professionals.
CLAGE GmbH
Customer Service
Pirolweg 1 – 5
21337 Lüneburg
Germany
Phone:
+49 (0) 4131 · 89 01- 38
Fax:
+49 (0) 4131 · 89 01- 41
E-mail:
service @clage.de
Internet: www.clage.de
Problem
Possible Cause
Solution
Water remains cold, LED remains off
Circuit breaker tripped
Have the fault rectified and reset
Water remains cold, the pilot lamp “Power“
lights
Heating element or electronics faulty
Reset fuse, contact customer service
Safety thermal cut-out tripped
Reset. In case of repeated trips contact
customer service
Water remains cold, the pilot lamp “Pressure“
lights
Flow rate too low
Increase flow pressure
Water flows lower as expected
Depends on the heater
Check technical specifications
Outlet fitting dirty or calcified
Clean tap fitting or shower head
Filter dirty or calcified
Clean or renew the filter
Tap not suitable
Use CLAGE shower head or aerator
The hot water is not hot enough
Electronic board
Reset fuse
Flow rate is too high (winter?)
Reduce the water flow slightly
Heating element defect
Contact customer service
Temperature and pressure vary
Cold water is being added
Only hot water can bedelivered to within
one degree
16. Troubleshooting
