26
Cleaning and storage
ATTENTION!
❐
Prior to each cleaning, pull the plug out of the socket.
❐
Do not submerge the device in water or rinse it with running water.
❐
Do not use any solvents or aggressive cleaning agents.
❐
The safety level of the device can only be maintained if it is checked for damages as well as
wear and tear on a regular basis.
❐
The cleaning cloths are not suitable for the dryer!
❐
When cleaning, do not use any scouring or abrasive cleaners. They could damage the surface.
• When needed, wipe the device with a damp cloth and if necessary, using a small amount of
mild detergent.
• Remove any dirt or other debris from the adapters (hair, lint etc.).
• The cleaning cloths can be washed in a washing machine at 60 °C.
• Only move the device back to its storage place once it has completely cooled down and the
water tank has been emptied.
• Store the device in a clean, dry, and cool area that is not accessible to children.
• The water tank should be rinsed out with a standard commercially-available decalci
fi
er once
every year. To do so, determine the decalci
fi
er dose according to the packaging instructions,
add the decalci
fi
er to the water tank, and let it take effect for approximately 30 minutes. Then
empty the water tank and rinse it out again with water.
Troubleshooting
If the device is not working properly, please check whether you are able to rectify the problem
yourself
fi
rst. Otherwise contact customer service. Do not attempt to repair a defective device
yourself!
Problem
Potential cause/solution
No steam is released.
• Is the mains plug properly connected with the socket?
• Is the socket defective? Try another socket.
• Check the fuse for your mains connection.
• Is the device switched on?
• Has the device reached the operating temperature? The device
must heat up for approximately 8 minutes before steam can
be released.
• Is the water tank empty?
Fill the water tank (see chapter “Start-up”, section “Filling the
water tank”).
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