________________________________________________________ 73
Troubleshooting
_________________________________________________________________
Printing Results
Problem:
Printer does not print at all.
√
Is the ribbon cassette properly installed so that the ribbon feeds
between the printhead and the ribbon mask {not between the
ribbon mask and the black ribbon guide against the platen}?
√
Be sure the printhead cables are attached to the printhead.
Problem:
Printing is faint.
√
Check the paper thickness lever for correct location.
√
Remove the ribbon cassette and try turning the ribbon knob. If it
is jammed, replace the cassette.
Problem:
Printing is faint on fourth copy.
-
√
Four-part forms should always be bottom-fed through the
printer.
√
Old carbonless forms don't create as dark an image as fresh
forms.
√
We recommend using the Sans Serif font because it is the most
readable font.
√
Adjust the paper thickness lever.
√
Use copy mode and/or emphasized print.
Problem:
Ink smudges on paper.
√
Check the paper thickness lever. Adjust the lever 1 or 2 notches
away from the platen when printing on thick paper or multi-part
forms.
√
Check that the envelope flap is open if you are printing on an
envelope.
Содержание GSX-190
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