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Chapter 16 NGOD Specific Operation
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Troubleshooting
RFGW-1 QAMs are not recognized by the ERM.
Check the “State” on the D6/R6 comm. Config page. If it is in StartUp/Establish
connection state for more than a few minutes, the RFGW-1 is unable to
communicate with the ERM. Check the TCP connections between the RFGW-1
and the ERM.
Check if the Streaming Zone (RegionName.LocalName) is correct. Ensure that
the ERM is configured in the same Streaming Zone as the RFGW-1.
Make sure that QAMs on the RFGW-1 are configured for NGOD and are enabled
If the RFGW-1 “State” is in Send Periodic Keep Alives then its connected to the
ERM and ready
If it still does not recognize the QAMs, check the RFGW-1 logs.
RFGW-1 QAMs are recognized by the ERM but no sessions are created
Check R6 Connection is established at the ERM if there is a provision to do so.
Check the R6 Listening port and make sure the ERM is requesting a connection
on that port.
Check RFGW-1 logs for any errors during R6 communication.
Содержание RF Gateway 1 Modules
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Страница 156: ...Chapter 8 M CMTS Data DEPI CP Operation 132 78 4025112 01 Rev H0 Result Input monitoring is shown for each GbE port ...
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Страница 257: ...Operational Considerations 78 4025112 01 Rev H0 233 Video Stream Map Editor Video Map Advanced Settings ...
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