5-19
Catalyst 4500 E-Series Switches Installation Guide
OL-13972-01
Chapter 5 Troubleshooting
Contacting the Cisco Technical Assistance Center
•
Maintenance agreement or warranty information
•
Brief description of the problem
•
Console captures related to your problem
•
Brief explanation of the steps you have already taken to isolate and resolve the problem
See the
“Obtaining Documentation and Submitting a Service Request” section on page xv
for more
information about contacting the TAC.
Serial Numbers
When you contact TAC, have the serial number of your switch available. Refer to
Figure 5-3
to locate
the serial number on your switch. You may also get the serial number from the output of a
show version
or
show idprom all
command.
Figure 5-3
Catalyst 4500 E-series Serial Number Location
SN: NNNNNNNN
230808, 781-00518-01
Содержание Catalyst 4500e Series
Страница 12: ...xii Catalyst 4500 E Series Switches Installation Guide OL 13972 01 Preface Conventions ...
Страница 14: ...xiv Catalyst 4500 E Series Switches Installation Guide OL 13972 01 Preface Conventions ...
Страница 152: ...Index IN 6 Catalyst 4500 E Series Switches Installation Guide OL 13972 01 ...