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2000, 2001 Cirronet
Incorporated
18
M-2410-0007 Rev -
Troubleshooting
Ethernet Link LED is not on.
Check the power LED on the SEM. Check the Ethernet cable, making sure that it is fully
connected. Check the gender of the Ethernet cable. The SEM can drive CAT5 cable to a
maximum length of 100 meters. If a longer cable length is needed a signal regenerating
device must be placed in line.
Cannot telnet to SEM.
Check the power LED on the SEM. Check the Ethernet cable, making sure that it is fully
connected. Make sure the SEM has a valid, unique IP number on the network. If you are
attempting to telnet to the SEM through a router, make sure that the correct address has
been entered in the routing table.
The SEM does not respond through the Configuration Port.
Check that a straight through serial cable is being used if connected to a PC. If you are
not using WinSEM24, verify that the host serial port is set for 38.4Kbps, 8 data bits, 1
stop bit and no parity. If you are using a terminal program, make sure that it is set up to
transmit carriage returns when entered from the keyboard.
Bridges do not link (Link A LED is not on).
Check that one bridge is configured as a master. Also check that the bridges are set to the
same network number.
Technical Support
Technical Support is available from Cirronet from 8:30am to 5:30pm Eastern Time,
Monday through Friday. Contact Technical Support at (678) 684-2000 or by email at
[email protected].