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Circutor Raption Series, Руководство по обслуживанию

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Service Manual

65

                                                                         

Raption 

Troubleshooting & Errors

This section provides the necessary information to decode, indentify and understand the 
errors. However, eventually, 

CIRCUTOR

 staff help may be needed to solve the issues. In 

that case, please, contact 

[email protected]

 to get help.

When contacting 

CIRCUTOR

, it is important to provide some background information 

regarding the issue. It is essential to answer the questions exposed below to receive 
a proper support. Answering these points, will be helpful for customer too, in order to 
understand the error and allow the maintenance staff to fix the problems by itself.

MAIN QUESTIONS:

1.-

 Serial number of the Charging Station.

2.-

 Charging Station upgdated? Firmware version.

3.-

 Charging Station previously repaired?

4.-

 Particular configuration (f.e. power reduced)?

5.-

 Remote Connection?

6.-

 OCPP integrations activated?

7.-

 Troubles during commissioning or installation?

Others:

8.-

 Clarifying pictures, videos or extra information

Содержание Raption Series

Страница 1: ...Raption Series SERVICE MANUAL M186C01 03 21B...

Страница 2: ...I 7 A 7 D 7 E 7 G 8 10 10 21 M186C01 03 21B Changes in the following sections 2 C 4 A 4 C 4 E 4 G 5 F 7 G 10 Disclaimer CIRCUTOR SA reserves the right to make modifications to the device or the unit...

Страница 3: ...f this manual can be reproduced copied translated or transmitted in any form or by any means without the prior written permission of the original manufacturer Information provided in this manual is in...

Страница 4: ...Disconnector 36 B RCD 37 C MCBs 38 D RCBOs 40 E Backflow diode and Clixon 41 F Transient surge protector 43 G Isolation protection device 44 5 Other components 48 A Heater system 49 B Ventilation sys...

Страница 5: ...ng the error 70 D Error code in remote 78 E Communication errors 80 F OCPP Errors 81 G Power modules errors 87 8 Maintenance 90 9 Annexes 94 10 Technical Data 96 A Raption 50 96 B Raption50HV Raption5...

Страница 6: ...s not responsible for events arising from such breach ELECTRIC RISK This symbol indicates a potentially hazardous situation which if not avoided may result in a risk of fire serious injury or death Th...

Страница 7: ...y strictly with electrical safety regulations according to your country Do not make repairs or manipulations with the unit energized Only trained and qualified personnel should have access to the elec...

Страница 8: ...Raption 8 Service Manual 2 A Main features 1 3 2 5 6 7 16 8 4 9 10 11 12 13 14 15 18 19 20 17 21 22 23 24...

Страница 9: ...Decorative rear panel 9 Handle 10 CHAdeMO holder 11 CCS holder 12 AC holder or socket 32A 1 13 CCS light beacon 14 CHAdeMO light beacon 15 Antenna 16 Air outlet 17 Exit DC cable 18 Touch screen Axial...

Страница 10: ...Raption 10 Service Manual B Dimensions Units specified in millimeters...

Страница 11: ...upper part there are the electronic boards the electrical protections and the electrical actuators In the medium part there are the power modules In the lower part there is the power input supply sect...

Страница 12: ...Raption 12 Service Manual 1 A ELECTRONIC BOARDS ETC Raption 50...

Страница 13: ...r 10A 230VAC GMR 4M 2a2b K13 3 10 Three phase MID energy meter P9 1 11 AC MCB Q9 1 12 Auxiliar contact 6A Q9 2 13 RCD protection T4 1 14 RCD protection T9 1 15 Panel thermostat NC 10A 250Vac B13 1 16...

Страница 14: ...Service Manual 1 B ELECTRONIC BOARDS ETC Raption 50 HV Raption 50 EVO AND Raption 100 7 24 7 25 7 26 7 27 7 7 7 1 7 2 4 3 5 6 7 8 7 7 7 9 7 10 7 11 7 12 7 14 13 13 7 15 7 16 7 17 7 18 7 19 7 20 7 21...

Страница 15: ...P12 1 11 AC MCB Q12 1 12 Auxiliar contact K12 2 13 RCD protection T5 1 14 RCD protection T12 1 15 Panel thermostat NC 10A 250Vac B16 1 16 Contactor 4 Poles KM13 1 17 Mode 4 Control Board N17 1 18 24Vd...

Страница 16: ...Manual 2 POWER MODULES 1 7 2 3 4 6 5 13 8 9 12 11 10 Depending on the model of Raption chosen are assembled power modules of 12 5kW in Raption 50 and power modules of 25kW in Raption 50 HV Raption 50...

Страница 17: ...W 1 A5 1 for Raption 50 8 Power module 25kW 1 U6 1 for Raption 50 HV Raption 50 EVO and Raption 100 3 9 Power module 12 5kW 2 A5 2 for Raption 50 9 Power module 25kW 2 U6 2 for Raption 100 10 Centrifu...

Страница 18: ...h disconnector 3 poles neutral 160A F3 1 Main circuit breaker 3 Ground terminal block 4 Transient surge protector device optional component 5 Communications module for CEM energy meters T4 1 6 Three p...

Страница 19: ...EVO AND Raption 100 2 1 1 Differential circuit breaker 16A 30mA Class A Q3 2 2 Switch disconnector 3 poles neutral 250A Q3 1 Main circuit breaker 3 Terminal block Note in order to find more details a...

Страница 20: ...When using a unit with Mechanical connector locking accesory at DC holders is not possible to pull back the connectors from holders until user has shown RFID card and selected the connector he wants...

Страница 21: ...ion 50 2 PC Screen A15 3 for Raption 50 HV Raption 50 EVO Raption 100 3 RFID card reader B12 1 for Raption 50 3 RFID card reader B15 2 for Raption 50 HV Raption 50 EVO Raption 100 1 3 2 Common for all...

Страница 22: ...tion 22 Service Manual 4 5 6 7 4 RCBO 1P N 10A 30mA class A Q14 1 5 Service schuko E14 1 6 Communications module for CEM energy meters P4 2 7 Three phase MID energy meter Indirect measurement 5 10 A P...

Страница 23: ...Service Manual 23 Raption 6 BLOCK DIAGRAM...

Страница 24: ...ts communicating via TCP IP Ethernet and its respectives IPs As there are IPs already in use when connecting a service terminal laptop to the charging station use DHCP or work with static IP 192 168 1...

Страница 25: ...Service Manual 25 Raption...

Страница 26: ...esy lights connector The PC screen HMI and the RFID reader are located at the right door Normally at the RJ45 port it is connected the Ethernet cable coming from the router when it is installed Howeve...

Страница 27: ...evices Electrical scheme Screen has two RS485 connectors In one of them there is the RFID reader and the other there is a bus of communications with many devices RS485 Connector 1 Mode 4 Mode 3 Meter...

Страница 28: ...Raption 28 Service Manual Update Screen can be updated from the Setup Webpage Find the details of the procedure in the Instruction Manual Firmware file can be obtained from the Expert Area...

Страница 29: ...4 J9 Inputs for Tacometer relay state CHA Precharge state CCS 5 J10 Inputs for Opto J and relays state of CCS 6 J23 Outputs PWM turbines control 7 J4 LEDs lock system Mode 4 Board B Mode 4 board is c...

Страница 30: ...J7 RS485 1 M communications with isolation detector device 12 J8 RS485 2 S Communications with the screen 13 J5 CAN 1 communications with CHAdeMO cable 14 J6 CAN 2 communications with Expansion board...

Страница 31: ...ally by the Screen So when Screen is updated both components are getting a new firmware version each one its corresponding Check in the previous point the procedure to update the Screen and find the n...

Страница 32: ...d C This board is in charge of the communications of the CCS connector It works as a bridge between the EV and the Mode 4 translating the communications from PLC to CAN pro tocol This board has a defa...

Страница 33: ...e steps described in the guide How to update CCS board IoTecha M2ievse which can be found in the Expert Area Additionally remote upgrade via Screen firmware update same as the Mode 4 board is expected...

Страница 34: ...The device integrates an Ethernet port which does not allow connectivity to TCP IP networks It is used for internal use as digital inputs and outputs The default configuration modbus address is set at...

Страница 35: ...eing charged Error LED red Proximity error or E status request CPU LED red Device powered ON RX TX yellow RS 485 communications working To update this component it is necessary an ICD3 device Updating...

Страница 36: ...e charger These devices isolates the Charging Station from the grid The disconnector for Raption 50 HV 50 EVO and Raption 100 not only is a circuit breaker it also protects against overcurrents and sh...

Страница 37: ...by a compact system that includes a current transformer and differential relay that activates when current leakage is detected There are two of them installed one in the AC circuit and another one in...

Страница 38: ...ice Manual MCBs C There are few MCBs in the Raption protecting components from overcurrents and over temperatures in the cables AC Circuit Model for Raption 50 Model for Raption 50 HV Raption 50 EVO a...

Страница 39: ...Service Manual 39 Raption Power Modules Model for Raption 50 Model for Raption 50 HV Raption 50 EVO and Raption 100 Note Q7 1 and Q7 2 not included in Raption 50 HV...

Страница 40: ...Raption 40 Service Manual RCBOs D There are three RCBOs in the Raption protecting the Auxiliary branches From the left to the right Service Schuko Ventilation Heater Main supply...

Страница 41: ...ither on the EV or in the Charging Station side In order to keep a safe temperature in this zone it is installed a radiator and a fan Additionally it is installed a Clixon This component will notify t...

Страница 42: ...s located just after the power modules when positive and negative wire are collected and before the output contactors And in the next picture Fan managed by the Expansion board Clixon system that send...

Страница 43: ...changeable cartridges based on varistor Also it is equipped with a visual indicator and a remote indicator Remote indicator is not integrated so make sure visually that the status of the cartridges is...

Страница 44: ...power up It will be flashing if there is some connection error Alarm LED AL1 Lights when alarm value AL1 has activated or overvoltage alarm flashes during connection error Alarm LED AL2 Lights when al...

Страница 45: ...this connector Bender device can be configured manually using its buttons or via software on RS485 communications Check the Annexes to find the configuration steps in case service staff has to do the...

Страница 46: ...Raption 46 Service Manual Electrical scheme Raption 50 scheme Raption 50 HV Raption 50 EVO and Raption 100 scheme...

Страница 47: ...Service Manual 47 Raption...

Страница 48: ...Raption 48 Service Manual 5 Raption series is divided internally into 5 different circuits Main branches DC AC Auxiliar branches Supply of internal compo nents Heater Ventilation Service schuko...

Страница 49: ...inimum values The objective is to keep the unit over 15 C So heater will be activated previously in order to avoid reaching this value Thermostat Additionally there is a protection system for the comm...

Страница 50: ...1 Disconnects the supply of the internal components 2 Activates the heater So as a result when the Charging Station is powered and the environmental temper ature is lower than 15 C this system is acti...

Страница 51: ...s of it There are 4 fans in the Charge Station 1 On the roof 2 On the Backflow diode 3 In the Power modules section 4 In the A8 screen this component was not originally installed Screen s s fan is wor...

Страница 52: ...and the card RFID reader has a LED status indicator Looking at the LED status indicator colour Green LED RFID configured and ready to be used In this case there is no additional configuration require...

Страница 53: ...n D AC meter The three phase electrical energy meter for AC side measures current and voltage that is supplied to the AC socket The meter has RS485 communications with the Screen A1 This meter is a CE...

Страница 54: ...The three phase electrical energy meter for indirect measurement for the DC side measures current and voltage that supplies the DC sockets The meter has RS485 com munications with the Screen A1 This...

Страница 55: ...supply Q11 1 triggers Depending on the model of Raption chosen it can be two different components In case of having a Raption 50 it is included a SuperCapacitors board and a Raption 50 HV Raption 50 E...

Страница 56: ...n 56 Service Manual G Power supplies Power supply 24Vdc Power supply 12Vdc There is a power supply of 12Vdc and another one of 24Vdc supplying most of the inter nal components fans boards screen route...

Страница 57: ...time it means that one or more power modules haven t been detect ed Check if they are correctly supplied Relays board has to be open in standby It will close too when Charging Station is charging in t...

Страница 58: ...arge circuit Output contactors allow Welding detection function When one of the contactors is welded Mode 4 control board will receive this information and will identify which is the faulty contactor...

Страница 59: ...a CSMS so Raption can be remotely managed It also allows remote access which is very useful for maintenance remote diagnosis and eventually to adjust the settings of the Charging Station such as tarif...

Страница 60: ...LEGIC Prime ISO14443 A B compatible to part 4 MIFARE DESFireEV13 MIFARE Plus S X3 MIFARE Pro X3 MIFARE SmartMX3 SLE66Rxx my d move 3 SLE44R351 PayPass1 NTAG2xx4 ISO15693 EM4x353 Tag It3 SRF55Vxx my d...

Страница 61: ...This RFID reader has two particular points It is supplied with 5Vdc so it is necessary a power supply device converting from 24Vdc to 5Vdc It communicates via RS232 protocol It is necessary to conver...

Страница 62: ...ts with AC side that build Socket outlet instead of a cable it is possible to install shutter protection Socket outlet has electrical active parts which can be accessible Shutter solution pro tects pe...

Страница 63: ...Service Manual 63 Raption...

Страница 64: ...ors coming from different parts or devices When the Error screen appears the Information touch button has to be pressed in order to see the error message as can be seen below which needs to be decoded...

Страница 65: ...It is essential to answer the questions exposed below to receive a proper support Answering these points will be helpful for customer too in order to understand the error and allow the maintenance st...

Страница 66: ...harging session does not even start During initial checks Starting process Randomly during charging session Stopping process Permanent error 3 Does the error appear with a specific car model CIRCUTOR...

Страница 67: ...sual inspection on the charger All devices powered Any external device physically damaged Any internal device damaged Any cable performing a bad contact Any device in fault status Service staff can pe...

Страница 68: ...s storage even for a few days but this will vary depending on the activity of the EVSE To solve this problem it is possible to install a Micro SD card in the Screen Important events will be stored the...

Страница 69: ...Service Manual 69 Raption http IP ADDRESS services cpi record xml Then to access to a specific register for example n 2 http IP ADDRESS services cpi record xml id 2...

Страница 70: ...gine errors and also DC errors Errors from AC side are normally easier to identify Most of the times they can be fixed with the Engine error section Procedure for DC charging is more complex than AC F...

Страница 71: ...ning of the code The correct order to check these levels is 1 Socket One plug may have more than one socket Error can affect one socket and the plug still being available 2 Plug Error affecting one pl...

Страница 72: ...32 Power Supply dropped RCD 0X40 64 RCD dropped TEMPERATURE 0x80 128 Temperature out of range OTHER 0x100 256 Other error not defined above COMMUNICATION 0x200 512 One or more devices configured on t...

Страница 73: ...ency button pressed TEMPERATURE 0x200 512 Temperature out of range EV_ COMMUNICATION_ DEVICE 0X400 1024 Communication between charge point and vehicle failed EV_CORD 0x800 2048 Proximity pin error Mod...

Страница 74: ...Contactor failed METER 0x80 128 Meter failed EMERGENCY 0x100 256 Emergency button pressed TEMPERATURE 0x200 512 Temperature out of range EV_ COMMUNICATION_ DEVICE 0X400 1024 Communication between char...

Страница 75: ...or the Connector error CCS2 or CHA and lines for the Converter power modules Both of them Connector and Converter provide information about the Error and the states of the machine M Est Finally there...

Страница 76: ...al Identify if your Raption is Gen1 or Gen2 and select proper option in the tabs from the top Introduce the lines from the error code in the Connector faulted and Converter section Example about how t...

Страница 77: ...oder tool will show indications regarding the issue the faulty component or the possible causes It is shown the current error or alarm and the historical In some cases historical is helpful in order t...

Страница 78: ...0 0000 0000 0000 0020 Historical error flags 0000 0000 0000 0000 0000 0000 0000 0120 Predecessor errors 0 0 Status message flags 0000 0000 0000 0000 0000 0001 0000 0001 Historical status message flags...

Страница 79: ...s messages 0 0 State machines 701 700 2080 80 1 0 701 700 1080 80 1203 Nov 8 09 39 18 raption user info pss 311 VECTOR OF ERROR FLAGS OBJECTS Error Flags Object Module Type 10 Name Converter Error fla...

Страница 80: ...of errors can be generated by many reasons Device improperly powered Cables incorrectly fastened or bad contact Problems in the RS485 bus Faulty device The setup webpage allows service staff to identi...

Страница 81: ...to the network Otherwise check modem parameters some celullar providers requires especial APN configuration If no modem Then ethernet IP address must be static using gateway and DNS from this network...

Страница 82: ...n be solved adjusting the MTU to a lower value Default value is 1500 and a good solution would be to adjust it to 1000 or 1200 bytes In this way problem is solved as messages size is lower than the fi...

Страница 83: ...valid public ID timeout Raption eVolve Master The password of the modem f e admin01 in Teltonika Rut240 has been changed It cannot be changed Check the list of Blocked IPs of the modem If IP of the ch...

Страница 84: ...DNS protection parameter in Teltonika router Check if DHCP ON whithin Network section on web page from CP Reboot required Evolve WB Smart Check if embedded modem is connected to the network Otherwise...

Страница 85: ...check modem parameters some celullar providers requires especial APN configuration If no modem Then ethernet IP address must be static using gateway and DNS from this network Do not use DHCP ON CS Con...

Страница 86: ...l reason Invalid HTTP status Charger reaches the CS but it has rejected the charge point ID configured CS should check if charger is added in their side Check charge point ID whithin OCPP configuratio...

Страница 87: ...wing table for further diagnosis Red Replace rectifier Meaning of colours in relation with LED status Colour LED Status System Status Green ON Correct operation OFF Not able to provide output power An...

Страница 88: ...ghts placed in rectifier 1 LED named OK Green Yellow bi color 2 LED named RFA Red Meaning of colours in relation with service Colour System Status Green Everything ok No diagnostic or user interaction...

Страница 89: ...0 2s ON 0 2s OFF Not in charging enable mode Firmware update green led and yellow led flash alter nately 1 pulse Communication out of time 2 pulse Input AC over voltage under voltage protection 3 puls...

Страница 90: ...is absolutely necessary make sure to switch OFF all circuit breakers before starting to work The charger contains electric mechanical and consumable components that must be periodically checked in ord...

Страница 91: ...4 years 16K cycles 5 years 20K cycles Estimated time hours for replacement General maintenance Preventive maintenance I I I I I I 1 5 Control devices Screen ensemble Raption I I I I R 0 3 Connectors a...

Страница 92: ...important point to check is the torque of the components Here a list indicating the specific torque for those components Component Description Torque MCBs 2 Nm RCBOs 2 5 Nm Disconnector 13 Nm Backflow...

Страница 93: ...Service Manual 93 Raption AC output contactor 2 5 Nm DC output contactors 6 5 Nm Hat top 3 5Nm Clamp for CHAde MO connector 7Nm Clamp for CCS connector 3Nm Clamp for AC connector 2 5Nm...

Страница 94: ...has been created the next list All this material is available in CIRCUTOR s Expert Area where can be downloaded by being registered List of Annexes 1 CCS cable maintenance 2 CHA cable maintenance 3 W...

Страница 95: ...e Manual 95 Raption Annexes Find all the documents from the List of Annexes in the Expert Area If you have any trouble ask sat circutor com for the requested file or document https expertarea circontr...

Страница 96: ...eTX TCP IP Cellular Modem 4G GPRS GSM WiFi Hotspot 4 Interface protocol OCPP 1 5 or OCPP1 6J ENVIRONMENTAL CONDITIONS Operating temperature 30 C 45 C Storage temperature 40 C 60 C Operating humidity 5...

Страница 97: ...ge range 400 V 10 Model for 480 V mains Voltage range III 480 277 V 10 Model for 480 V mains Power supply II P N Model for 480 V mains Voltage range II 208 240 V 10 Power factor 0 98 Efficiency 95 at...

Страница 98: ...1643 1 class II Cable Length 5 5m all cables Anti vandal connector protection CHAdeMO CCS mechanical connector locking Type 2 Charging Socket Shutter Network hub Switch TCP ethernet 8 ports Switch TCP...

Страница 99: ...50 kW 400Vdc DC 50 kW 400Vdc CCS1 T1C32 DC 50 kW 400Vdc AC 22 kW DC 50 kW 400Vdc AC 7 4 kW CCS2 T2C32 DC 50 kW 400Vdc AC 22 kW Output voltage range DC 50 500 Vdc DC 50 500 Vdc CCS1 T1C32 DC 50 500 Vd...

Страница 100: ...CHA T1C32 DC 50 kW 400Vdc AC 22 kW DC 50 kW 400Vdc AC 43 kW DC 50 kW 400Vdc AC 7 4 kW CCS2 CHA T2C32 DC 50 kW 400Vdc AC 22 kW Output voltage range CCS1 CHA T1C32 DC 50 500 Vdc AC 400 V DC 50 500 Vdc...

Страница 101: ...125 A DC 125 A AC 32 A Number of connectors 1 2 2 Connector type M B MODELS CCS1 T2S32 CCS1 CHA T1C32 CCS1 CHA T2S32 Maximum AC input current 63 A 480V 3F 35 A 208 240V F N 63 A 480V 3F 35 A 208 240V...

Страница 102: ...HAdeMO 3 meters AC Cable length 3 meters Socket protection Locking System Weight 235 kg Dimensions D x W x H 355 x 940 x 1800 mm Without cable engaged STANDARDS IEC 61851 1 IEC 61851 23 IEC 61851 21 2...

Страница 103: ...it control DC AC by software OPTIONAL DEVICES Wireless Comunication LATAM APAC 4G LTE GPRS GSM Surge protection Four pole transient surge protector IEC 61643 1 class II Cable Length 5 5m all cables An...

Страница 104: ...rrent 76 A 76 A 108 A Required power supply capacity 53 kVA 53 kVA 75 kVA Maximum output power DC 50 kW 400Vdc DC 50 kW 400Vdc CCS1 T1C32 DC 50 kW 400Vdc AC 7 4 kW CCS2 T2C32 DC 50 kW 400Vdc AC 22 kW...

Страница 105: ...er DC 50 kW 400Vdc AC 22 kW CCS1 CHA T1C32 DC 50 kW 400Vdc AC 22 kW DC 50 kW 400Vdc AC 7 4 kW CCS2 CHA T2C32 DC 50 kW 400Vdc AC 22 kW Output voltage range DC 150 920 Vdc AC 400 V CCS1 CHA T1C32 DC 150...

Страница 106: ...dc DC 150 920 Vdc AC 208 240 V Maximum output current DC 125 A DC 125 A DC 125 A AC 32 A Number of connectors 1 2 2 Connector type M B MODELOS CCS1 T2S32 CCS1 CHA T1C32 CCS1 CHA T2S32 Maximum AC input...

Страница 107: ...mum output power DC 100 kW 400Vdc DC 100 kW 400Vdc CCS1 T1C32 DC 100 kW 400Vdc AC 7 4 kW CCS2 T2C32 DC 100 kW 400Vdc AC 22 kW Output voltage range DC 150 920 Vdc DC 150 920 Vdc CCS1 T1C32 DC 150 920 V...

Страница 108: ...kW CCS1 CHA T1C32 DC 100 kW 400Vdc AC 22 kW DC 100 kW 400Vdc AC 7 4 kW CCS2 CHA T2C32 DC 100 kW 400Vdc AC 22 kW Output voltage range DC 150 920 Vdc CA 400 V CCS1 CHA T1C32 DC 150 920 Vdc AC 400 V DC...

Страница 109: ...0 A CCS AC 32 A Number of connectors 1 2 2 Connector type M B MODELS CCS1 T2S32 CCS1 CHA T1C32 CCS1 CHA T2S32 Maximum AC input current 132 A 480V 3F 35 A 208 240V F N 132 A 480V 3F 35 A 208 240V F N 1...

Страница 110: ...Raption 110 Service Manual...

Страница 111: ...es has been improperly used or the storage installation and maintenance instructions listed in this manual have not been followed Improper usage is defined as any operating or storage condition contra...

Страница 112: ...CIRCUTOR SA Vial Sant Jordi s n 08232 Viladecavalls Barcelona Tel 34 93 745 29 00 Fax 34 93 745 29 14 www circutor com central circutor com...

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