Problem
5.k
Trouble Shooting
Possible cause
Remedial Action
1. Fuel is damp
2. Fire has been smothered
3. Insufficient air
1. Ensure fuel is dry
2. Load smaller amounts of fuel at a time – be patient!
3. Air boost disc has been closed before the fire has been
established (see Making a Fire, section 4)
CANNOT GET FUEL TO STAY ALIGHT
SMOKE ENTERS ROOM
1. Blocked flue way
2. Damaged chimney
3. Site and location of
chimney
1. Let the fire go out then drop the throat plate or throat plate
brick down and check for blockages. Sweep chimney
2. Get chimney inspected
3. If flue is clear and stove installed correctly and problem
persists – seek professional advice
GLASS BLACKENS
(SMALL LOCALISED AREAS WHERE WOOD HAD FALLEN AGAINST THE GLASS IS NORMAL,
THIS WILL BURN OFF AS THE FIRE GETS HOTTER)
Air controls closed down
too soon before fire
established
Leave air controls open longer
Some discolouration of the glass is normal after several fires,
in the cooler areas of the glass door: near the fuel retainer
and the corners. This will burn off in a hot fire or can be
removed when stove is cold with glass cleaner/damp cloth
dipped in wood ash
(see Keeping Stove Glass Clear, section 5)
CHIMNEY FIRE
By following the instructions in this manual, including regular cleaning of the stove and
flue system you should avoid the possibility of a chimney fire. In the unlikely event that
one occurs, raise the alarm to let others in the house know, call the Fire Service, if time
and safety allows close the stove air controls, and exit the building.
CATALYTIC CONVERTER HAS STOPPED GLOWING
Cat. is contaminated
Could be contaminated with fly ash or deposits from incorrect
fuel - hoover catalytic converters
(see Maintenance, section 5)
.
Cat. is exhausted
If they do not glow orange on a high flame they will need to be
replaced
(see Maintenance, section 5)
.
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