Troubleshooting
If you experience any difficulties or the system does not operate as you
expected, please take a moment to read through this section.
The home unit button and display do not illuminate when power is switched
on
• Check that the power adapter is correctly connected to the home unit and
the mains socket.
• Check that the mains socket is switched on.
• Try an alternative appliance, that is known to work, using the mains socket.
When I press the large red alarm button on the home unit, it does not raise
an alarm
• Check that the home unit is correctly connected to the telephone line.
Check any extension leads that may be used between the home unit and
the wall socket.
• Check that the wall socket is operating correctly by temporarily replacing
the home unit with a standard telephone.
• Try connecting the home unit to a different wall socket, if one is available.
• Check whether there is a fault with any other telephone that is also
connected to the same line. Try disconnecting all other telephones
connected to the line and then raise the alarm on the home unit.
Important: Remember to reconnect the other telephones after your test and
to check that they are operating correctly.
• Check that you have entered the alarm sequence information correctly.
Since connecting the home unit I cannot receive telephone calls
• Disconnect all telephones, with the exception of the home unit. Then ask
someone to call you. The home unit should ring and you will be able to
answer the call, as discussed on
page 11
.
If the home unit rings when it is the only telephone device connected to the
line, this may be because one of your other phones is faulty. Alternatively, it
may be that there are too many phones connected to the telephone line.
You should not connect more than four telephone devices (phones,
answering machines, fax machines, computer modems, etc.) to a single
line. The home unit counts as one telephone.
Important: Remember to reconnect the other telephones after your test and
to check that they are operating correctly.