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USER’s GUIDE
Basic Operation
The CareHawk CH1000 system is designed around keeping things simple. The DA1 phone shown below
is the main device used for controlling all system functions on a day to day basis (standard DTMF
telephones can also be used). The DA1 comes pre-programmed with numerous menus, which can be
easily navigated with the 3 soft keys found on both sides of the large display. Each menu provides easy to
use prompts that guide you through the steps needed to initiate system functions. Everything from all call
paging, zone paging, intercom to a single room, manual time tones, music distribution, and video camera
activation can be initiated from the DA1 with the press of a button.
System schedule programming can be done using a software tool called CareHawk Calendar. CareHawk
Calendar allows all system events to be configured into a single calendar. When special schedules need to
be employed, CareHawk Calendar offers the ability to program schedule templates, which can be made
active at any time by following the schedule prompts on screen using the soft keys.
Figure 35
As calls from rooms within a facility come into the DA1, they will enter the call-in queue, and be displayed
4 calls at a time on the display. The calls will be listed in order of priority, with the highest priority call
being at the top of the list. By lifting the handset, the highest priority call will automatically be connected.
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