COPYRIGHT © 2002 CANON INC.
2000 2000 2000 2000
CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002
7-19
CHAPTER 7 TROUBLESHOOTING
2.2 Troubleshooting Flow Chart
After going through the initial checks, try to isolate the problem using the following flow
chart, and take appropriate action:
Does the machine
enter standby state?
Execute test printing.
Does a jam occur?
See the troubleshooting
tables for feeding faults.
See the troubleshooting
tables for malfunctions
(other than for service errors).
Is there an
image fault?
See the troubleshooting
tables for faulty images.
See the Reference
Guide/Fax Guide or
the troubleshooting tables
for malfunctions
(service errors).
End.
(*2)
Is a user or service
error initiated?
No
Yes
Yes
No
No
Yes
No
Yes
Yes
No
Is a user or
service error
indicated?
Can a test print
be made? (*1)
No
See the Reference
Guide/Fax Guide or
the troubleshooting tables
for malfunctions
(service errors).
See the troubleshooting tables
for malfunctions
(other than for service errors).
Initial Checks
Is power supplied?
See the troubleshooting
tables for malfunctions
(other than for service errors).
No
Is the delivered
paper normal?
See the troubleshooting
tables for feeding faults.
No
Yes
Yes
Yes
F07-202-01
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