COPYRIGHT © 2002 CANON INC.
2000 2000 2000 2000
CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002
7-79
CHAPTER 7 TROUBLESHOOTING
##783 [TX]
In ECM transmission, the allowed number of procedure signal re-
transmissions was exceeded or a T5 time-over (60 sec) condition
occurred after transmission of EOR-EOM
The page buffer of the other party is full or is engaged; as such, although
RNR was received after transmission of EOR-EOM and then RR was transmit-
ted, no significant signal was received correctly thereafter.
1 . Start G3 mode, and transmit once again (Prohibit the ECM mode).
2. Decrease the transmission start speed.
3. Record the protocol on a DAT or MD, and have it analyzed by the local Canon
office and/or Technical Center.
##784 [TX]
In ECM transmission, ERR was received after transmission of
EOR-EOM
The line condition is poor, and the other party cannot often receive the image
signal correctly.
1 . Increase the transmission level so that the other party may receive the im-
age signal correctly.
2. Adjust the NL equalizer so that the other party may receive the image signal
correctly.
The other party malfunctioned because of an echo.
1. Using a manual call, press the Start button after hearing the 1st DIS from the
other party.
2. To prevent response to the 1st DIS from the other party, put a relatively long
pause to the telephone number when registering an auto-dialing number.
3. Ask the operator of the other party to provide echo remedy 1.
4 . Ask the operator of the other party to decrease the transmission level so
that the other party will not receive an echo.
##785 [TX]
In ECM transmission, no significant signal can be received after
transmission of EOR-EOP, and the allowed number of procedure
signal re-transmissions was exceeded
The line condition is poor, and the other party cannot receive EOR-EOP cor-
rectly.
1. Increase the transmission level so that the other party may receive EOR-EOP
correctly.
2 . Adjust the NL equalizer so that the other party may receive EOR-EOP cor-
rectly.
3 . Add an echo protect tone to the V.29 modem signal for transmission.
The line condition is poor, and the significant signal cannot be received cor-
rectly.
Ask the operator of the other party to increase the transmission level so that
the signal may be received correctly.
Cause:
Remedy:
Cause:
Remedy:
Cause:
Remedy:
Cause:
Remedy:
Cause:
Remedy:
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