Canon REALiS 4K5020Z, Руководство пользователя

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Troubleshooting
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You Cannot Operate the Remote Control
The projector cannot join
a wireless network. Follow the instructions in “Network Setting” ( P73 –
P74 ) and “Detailed settings (wireless)” ( P165 –
P169 ) to set up the projector again. In PJ AP mode,
try changing the wireless channel on the projector
(
P165 – P169 ). In infrastructure mode, try changing
the wireless channel on the access point. If
connection is still not possible, contact the Canon
Customer Support Center.
A HDBaseT transmitter
or similar device is not
on. Check the power of the HDBaseT transmitter.
Cause Countermeasure
Batteries are not
installed properly or they
have run out. Check whether batteries are installed correctly. If
batteries are installed correctly, replace them with
new batteries (
P35 ).
You are operating the
remote control from the
outside of the remote
control operating range. Check whether you are operating the remote control
within the remote control operating range of the main
unit of the projector (
P36 ).
There is an obstacle
between the projector
and the remote control. Remove the obstacle between the infrared remote
receiver of the main unit of the projector and the
remote control or point the remote control in an
obstacle-free path.
You are operating the
remote control in an
unsuitable operating
environment. Check whether the infrared remote receiver of the
main unit of the projector is exposed to direct sunlight
or strong light of lighting apparatus (
P36 ).
The channel setting of
the remote control does
not match the setting of
the projector. Check whether the channel setting of the remote
control has been changed. You can check the
[Remote control channel] setting in the [System
settings] menu (
P145 ).
The key lock function is
preventing operation of
the remote control. Check whether [Key lock] is enabled to disable the
remote control operation.
In the [System settings] menu, set [Key lock] to [Off]
(
P144 ).
Light from the room
lights is entering the
infrared remote receiver. Block the light.
Cause Countermeasure