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White Streaks
•
Check 1: Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
•
Check 2: Check the status of ink tanks. Replace the ink tank if the ink
has run out.
Replacing an Ink Tank
•
Check 3: Is the orange tape or protective film remaining?
Make sure that all of the protective film is peeled off and the Y-shape air hole is exposed, as illustrated
in (A).
If the orange tape is left as in (B), pull the orange tape and remove it.
•
Check 4: Print the Nozzle Check Pattern and perform any necessary
maintenance operations such as Print Head Cleaning.
Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head
nozzles.
Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing,
Print Head Cleaning, and Print Head Deep Cleaning.
• If the Nozzle Check Pattern is not printed correctly:
Check to see if a particular color's ink tank is not empty.
If the Nozzle Check Pattern is not printed correctly though ink is sufficient, perform the Print Head
Cleaning and try printing the Nozzle Check Pattern again.
• If the problem is not resolved after performing the Print Head Cleaning twice:
Perform the Print Head Deep Cleaning.
If the problem is not resolved after performing the Print Head Deep Cleaning, turn off the machine
and perform another Print Head Deep Cleaning after 24 hours. When you turn the machine off, do
not unplug it from the power supply.
• If the problem is not resolved after performing the Print Head Deep Cleaning twice:
If Print Head Deep Cleaning does not resolve the problem, the print head may be damaged.
Contact the service center.
Содержание MX920 series
Страница 1: ...MX920 series Online Manual Troubleshooting English ...
Страница 5: ...Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected ...
Страница 6: ...Problems with Scanning Problems with Scanning Scan Results Not Satisfactory Software Problems ...
Страница 68: ...Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected ...
Страница 89: ...Problems with Scanning Problems with Scanning Scan Results Not Satisfactory Software Problems ...
Страница 109: ...Software Problems The E mail Client You Want to Use Does Not Appear in the Screen for Selecting an E mail Client ...
Страница 111: ...Problems with Faxing Problems Sending Faxes Problems Receiving Faxes Cannot Send a Fax Clearly Telephone Problems ...
Страница 128: ...Problems with Bluetooth Communication Printer Cannot be Registered Printing Does Not Start ...
Страница 154: ...B200 C000 About the support code for paper jam you can also refer to Support Code List When Paper Is Jammed ...
Страница 179: ...1253 Cause The paper output tray did not open Action Open the paper output tray then press the OK button ...
Страница 181: ...1401 Cause The print head may be damaged Action Contact the service center ...
Страница 182: ...1403 Cause The print head may be damaged Action Contact the service center ...
Страница 183: ...1405 Cause The print head may be damaged Action Contact the service center ...
Страница 184: ...1410 Cause The ink tank cannot be recognized Action Open the ink cover and replace the ink tank which lamp is off ...
Страница 185: ...1411 Cause The ink tank cannot be recognized Action Open the ink cover and replace the ink tank which lamp is off ...
Страница 186: ...1412 Cause The ink tank cannot be recognized Action Open the ink cover and replace the ink tank which lamp is off ...
Страница 187: ...1413 Cause The ink tank cannot be recognized Action Open the ink cover and replace the ink tank which lamp is off ...
Страница 188: ...1414 Cause The ink tank cannot be recognized Action Open the ink cover and replace the ink tank which lamp is off ...
Страница 190: ...1660 Cause The ink tank is not installed Action Install the ink tank ...
Страница 211: ...2800 Cause The document feeder cover is open Action Close the document feeder cover then press the OK button ...
Страница 225: ...5B00 Cause Printer error has occurred Action Contact the service center ...
Страница 226: ...5B01 Cause Printer error has occurred Action Contact the service center ...
Страница 227: ...5B10 Cause Printer error has occurred Action Contact the service center ...
Страница 228: ...5B11 Cause Printer error has occurred Action Contact the service center ...