Self-diagnostic Display
6-12
T
ro
ub
les
ho
ot
ing
6
SSL Error (POP)
Cause 1
POP authentication failed and a transmission error occurred due to
SSL-encrypted communication error when using POP before SMTP.
Remedy 1 Check the settings for SSL-encrypted communications on the POP server.
Remedy 2 Disable SSL-encryption for communications with the POP server by setting
<Allow SSL (POP)> in the E-mail/I-Fax setting to ‘Off’. (See Chapter 3, “Setting
up the Machine for Your Network Environment,” in the
System Settings Guide
.)
Remedy 3 Disable POP before SMTP by setting <POP Authentication before Send> in the
E-mail/I-Fax setting to ‘Off’. (See Chapter 3, “Setting up the Machine for Your
Network Environment,” in the
System Settings Guide
.)
Cause 2
POP authentication failed and a reception error occurred due to an
SSL-encrypted communication error.
Remedy 1 Check the settings for SSL-encrypted communications on the POP server.
Remedy 2 Disable SSL-encryption for communications with the POP server by setting
<Allow SSL (POP)> in the E-mail/I-Fax setting to ‘Off’. (See Chapter 3, “Setting
up the Machine for Your Network Environment,” in the
System Settings Guide
.)
Cause 3
The machine detected a problem with the SSL server certificate and the
communication failed.
Remedy
Check the SSL server certificate. For information on the certificate verification,
see Chapter 4, “Customizing Settings,” in the
Remote UI Guide
.
SSL Error (SMTP Receive)
Cause
An error occurred because SSL encryption could not be started due to the
incompatibility of the encryption algorithms used on the machine and on the
SMTP server.
Remedy
Check the server certificates and the settings on the SSL client.
SSL Error (SMTP RX Rject)
Cause
The machine is configured to receive SSL-encrypted data only. (‘SSL’ is
selected for <Allow SSL (SMTP Receive)> in the E-mail/I-Fax setting.)
Remedy 1 Select ‘On’ for <Allow SSL (SMTP Receive)> in the E-mail/I-Fax setting. (See
Chapter 3, “Setting up the Machine for Your Network Environment,” in the
System Settings Guide
.)
Remedy 2 Change the settings on the client to send data using SSL encryption.
Содержание imageRUNNER 2545i
Страница 2: ...imageRUNNER 2545i 2545 2535i 2535 2530i 2530 2525i 2525 2520i 2520 Reference Guide...
Страница 25: ...Parts and Their Functions 1 10 Introduction to imageRUNNER 2545 Series 1...
Страница 167: ...Consumables 5 44 Routine Maintenance 5...
Страница 235: ...Service Call Message 6 68 Troubleshooting 6...
Страница 263: ...Index 7 28 Appendix 7...