Canon imagePRESS C1 P, Руководство по обслуживанию, Страница: 685 / 1265

Chapter 11
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11.1.26 Replacing the Hard Disk Drive
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imagePRESS C1 P / imagePRESS C1 / imagePRESS C1+ (Printer) / imagePRESS C1+
If you must replace the hard disk drive because of a fault, all MEAP application files stored on it will also be lost, requiring you to re-install the applications and
their license files in addition to performing the normal work associated with the replacement of the hard disk.
Like other counter information, MEAP counter information will remain after replacement. Reinstallation of MEAP applications calls for special license files de-
signed to continue with the current counter readings, thus enabling the use of the applications until the date of their expiration. These special licenses are service
tools, and are not offered to general users.
If you cannot make a backup of the license files as hard disk suffers a fault, contact the support staff of the regional headquarters of Canon telling the device serial
number and the names of MEAP applications installed to the device to obtain the necessary special license files.
In the support departments of regional headquarters of Canon, all license files of the applications that have been issued are filed according to device serial numbers,
enabling you to obtain a series of license files through a single screen as long as you can identify the serial number of the device in question.
The following shows the steps to follow after you have obtained a special license from the support staff of the regional headquarters of Canon.
<iR3245 series>
1) Copy a set of obtained special license files to a laptop for service operation.
Register a set of System files of a target product to SST (System Support Tool). (Make sure the compatibility of the each file version.)
2) Prepare the required service parts of the HDD unit and replace the HDD unit on user's site.
The service part HDD is equipped with the minimum required firmware to start the system; thus, turn the power on to make sure that it starts properly (restart
may be required during a service operation.).
While pressing [2] and [8] numerical keys simultaneously on the control panel, turn on the main power so that the machine restarts in safe mode. (IP address
"172.16.1.100" will be automatically specified, thus it is recommended to download via high-speed network.)
3) Using SST, install a set of System files in the version that was used before HDD failure.
4) When the device has started normally, obtain the jar files of the MEAP applications from the user, and install them using the license files of the applications in
the same way as you would when installing them for the first time.
5) As necessary, make login service selections and import user information.
<Other than iR3245 series/LBP4500 series>
1) Copy a set of obtained special license files to a laptop for service operation.
Register a set of System files, Language files, Remote UI files, HDD format files, MeapContents files of a target product to SST (System Support Tool). (Make
sure the compatibility of the each file version.)
2) Prepare the required service parts of the HDD unit and replace the HDD unit on user's site.
While pressing [2] and [8] numerical keys simultaneously on the control panel, turn on the main power so that the machine starts in Download mode. (IP address
"172.16.1.100" will be automatically specified, thus it is recommended to download via high-speed network.)
3) Using SST, format HDD and install each file of System, MeapContents, Language and RemoteUI.
4) When the device has started normally, obtain the jar files of the MEAP applications from the user, and install them using the license files for reinstallation.
Installation method is the same as normal installation.
5) As necessary, make login service selections and import user information.
11.1.27 MEAP Safe Mode
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imagePRESS C1 P / imagePRESS C1 / imagePRESS C1+ (Printer) / imagePRESS C1+
Use safe mode if you need to start up the system without worrying about extra applications. It will start up only those system software files (including SMS) that
normally start up as default files while preventing MEAP applications and the like from starting up.
When you have made changes and turned off and then on the device, the control panel will indicate 'MPSF' in its lower right corner. The MEAP applications that
may have been active before you shut down the equipment will not start up on their own. Make use of safe mode when restoring the system software as when MEAP
applications or services cause a fault as the result of a conflict or wrong sequence of registration/use. You can access to SMS in this condition so that you can take
necessary measures, for example, you can stop application that may cause the trouble.
If default authentication has been selected, the mode of authentication remains valid; otherwise, the message "The login service must be set again with SMS" ap-
pears. Change the login service as necessary.
Starting in Safe Mode
1) Start the device in service mode: click [Ad Func] key, press 2 and 8 buttons at the same time, and then click [Ad Func] key once again so that the service mode
screen appears.
2) Press [COPIER] button.
3) Press [OPTION] button.
4) Press [USER].
5) Press the right-arrow button.
MEMO:
When you replace the HDD without uninstalling MEAP applications, make sure to reinstall the previously installed applications. Unless reinstalling them, MEAP
counter will not be released and the message "The number of applications that can be installed has exceeded the limit. Try to install this application after uninstalling
other applications." is displayed so that the installation of new applications may not be accepted.
If you want to install new applications in this case, once reinstall the applications installed before formatting and uninstall unnecessary applications.