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21
Cleaning
All cleaning should be carried out when the heater is cold. Normally the
heater should only need wiping with a lint-free damp cloth. Any stubborn
stains can be removed with a non-abrasive spray on cleaner. If an abrasive
cleaner is used the paint finish will be damaged.
Internally the heater should only be cleaned by an authorised service per-
son listed in this manual.
If your heater requires attention contact your supplier or authorised service
person listed in this manual.
Flame characteristics
Important:
The appliance should be inspected before use and at least annually by an
authorised service person. More frequent cleaning may be required due to
excessive lint build-up from carpeting, bedding materials, pet hair, etc.
It is imperative that control compartments, burners and circulating air pas-
sage ways of the appliance be kept clean.
Do not use this fire if the glass is cracked or with the glass safety screen
removed.
Do not use fire with broken or missing logs.
For heater fitted with the glass front:
All cleaning should be carried out when the heater is cold. Clean the outer
glass with a mild liquid or spray on glass cleaner.
Do not use harsh abrasive cleaners or sharp metal scrapers to clean the
heater glass front since they can scratch the surface, which may result in
shattering of the glass.
8. Sparks, ignites on low flame
then extinguishes after 10
seconds. Continues to spark
during flame presence.
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Check that the wall socket to the appliance has
correct polarity. Do not use an extension cord.
Check polarity in the electrical supply lead to
appliance.
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Check that the sense electrode is in the flame.
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Check that appliance is earthed correctly. A check
between the earth pin on the plug and an
unpainted part of the appliance should see a
resistance of 0.1 ohms.
9. No gas to burner.
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The gas valve should open at the same time as the
igniter sparks. If there is no gas to the burner when
this occurs, check the solenoid coils for continuity.
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Check that the gas pressure is present at the test
point when the spark is being generated.
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Check that there is gas to the inlet of the gas
control.
10. Appliance lights but goes
into lockout.
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Test the flame for correct ionisation signal.
Connect multimeter in series with the flame rod
and set the function to measure micro-amps. The
module will go into lockout if the flame current
sensitivity is less than 0.5 micro-amps. The
approximate signal strength on high flame is about
10 micro-amps and on low 4 micro-amps. The
signal strength will fluctuate but should be greater
than 1.5 micro-amps at all times. Take precaution
because the ionisation probe can have a high
negative voltage and can cause electric shock.
11. Fuse blowing.
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If the fuse continues to blow, check the solenoid
coils for signs of them being shorted.
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Check the fan and wiring for short circuit.
The heater flame should be stable, not lifting from the burner. The logs
should glow after approximately 15 minutes operation on HIGH setting.
The heater is a fuel effect unit and is designed to operate with luminous
flames and may exhibit slight carbon deposit on the logs. If there is any
excess carbon build-up on logs, or the burner flame is unstable, contact
Sampford IXL in your state (See rear page).
