Visit Us: Camplux.com
3330-A Marathon Ct Charleston, SC 29418
(844) 538-7475
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This Limited Warranty becomes null and void if any of the following are
determined to be a contributing factor to the failure of the product:
1. Abuse, misuse, alteration, neglect or misapplication;
2. Improper or inadequate maintenance;
3. Inadequate water quality;
4. Installation in a corrosive or otherwise destructive environment;
5. Freeze Damage;
6. Scale buildup;
7. Incorrect gas or water pressure;
8. Acts of force Majeure
This Product is not to be used as a pool or spa heater.
Within the first 30 days of purchase, Camplux will cover all ground shipping costs
for warranty related issues, excluding AK, HI, Canada, and any location outside of
the continental US. After the first 30 days of purchase, Camplux will cover all
shipping costs to the customer for warranty related issues, excluding AK, HI,
Canada, and any location outside of the continental US. After the first 30 days of
purchase, the customer is responsible for all shipping to Camplux, regardless of
reason or circumstance. The method for warranty related shipping will be Ground
equivalent with the provider of Camplux’s choosing.
AK, HI, Canada, and any location outside of the continental US, will be
responsible for all shipping costs, regardless of reason or circumstance.
All shipments of any type of product coming to Camplux for any reason must have
an RGA for any repairs to be made. Please contact Camplux to obtain an RGA
number prior to shipping anything to Camplux. Failure to do so could result in loss
of product. Camplux will not be responsible for replacement due to loss or
damage if these steps are not properly followed.
