Visit Us: Camplux.com
3330-A Marathon Ct Charleston, SC 29418
(844) 538-7475
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If You Need Service
All questions, adjustments, repairs, or spare parts need replacement, please
contact us on our support service at [email protected] or give us a call at
(844)538-7475.
Troubleshooting
Portable tankless water heater will not start-there are no audible clicks at
startup:
a. The first thing to check is to ensure that the incoming water on the
“right” side of the portable tankless water heater. If the incoming and
outgoing are reversed, the portable tankless water heater will not work.
The incoming is on the far right and the outgoing is in the middle.
b. Check to make sure you have fresh batteries and they are installed in the
correct position.
c. The top reason that the portable tankless water heater does not ignite is
that there is not enough water pressure. You need a minimum of 3.6 PSI/
25 kPa, sustained. Municipal water should supply enough water pressure.
Adjustment:
d. It is possible that some debris or epoxy might have entered the water
inlet pipe. Check to see if the filter screen on the water inlet is clear of
debris. You can also reverse the hookup by taking your water source and
hooking it up to the water outlet side and back flushing the system.
e. Propane gas cylinders sometimes are contaminated with air, especially
new cylinders upon their first filling. Cycle the portable tankless water
heater turning off and on your output flow or similar.
Should a portable tankless water heater fail to light or stat lit after 10
cycles, please contact us via email at [email protected].
Portable tankless water heater starts, then shuts off:
a. The portable tankless water heater requires a minimum if about 0.44
gallons per minute (1.5 liters ) and a minimum of about 3.6 PSI/25 kPa.
Note: Water pressure is at the lower end of operating parameters. You will
need a sustained water pressure of approximately 35-65 PSI/240-450 kPa for
adequate use if you are using a 12/18/120 volt pump.
