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LIMITED WARRANTY
Camp Chef No-Hassle Warranty
Here at Camp Chef we stand by our products and take pride in our
customer service. Because of this, your new Camp Chef product comes
with a No-Hassle Warranty. We warrant that our products will be free from
defects in all materials and workmanship (excluding paint and finish) for
the Warranty Coverage Period described below. This warranty is extended
only to the original consumer purchaser. During the Warranty Coverage
Period, we will (at our sole option) replace any defective part or product
covered by this warranty when provided with proof of purchase. The
replacement will be without charge.
Required Maintenance:
Clean your product after each use to maintain its finish and prolong its
lifespan. Wipe away all grease and ashes. Keep metal products free of
moisture, salts, acids and harsh fluctuations in temperature. Product
paint and other finishes are not covered by this warranty. The exterior
finish of the product will wear down over time.
Coverage Details:
Warranty does not cover normal wear of parts or damage caused by
misuse, abuse, overheating and alteration. No alterations are covered in
this warranty. Camp Chef is not responsible for any loss due to neglectful
operation. Furthermore, this warranty does not cover products damaged
or rendered defective due to accident, misuse, abuse, modification, water
damage, neglect, improper handling or storage, improper maintenance
or installation, incorporation of third party components or exposure to
weather, natural disasters such as earthquakes, hurricanes, tornadoes,
floods, lightning, fires, or failure to follow instructions for use.
ANY WARRANTIES IMPLIED BY LAW SHALL IN NO EVENT EXTEND BEYOND
DURATION OF THIS EXPRESS WARRANTY. Some States do not allow
limitations on how long an implied warranty lasts, so the above limitation
may not apply to you. REPAIR OR REPLACEMENT AS PROVIDED HEREIN IS
YOUR EXCLUSIVE REMEDY FOR ANY DEFECTIVE PRODUCT. IN NO EVENT
SHALL WE BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES OF ANY KIND ARISING OUT OF THE PURCHASE OR USE OF
THIS PRODUCT, WHETHER BASED UPON CONTRACT, TORT, STATUTE OR
OTHERWISE. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion
may not apply to you. This warranty gives you specific legal rights, and
you may also have other rights which vary from State to State.
Please keep all original sales receipts from the authorized dealer. Proof
of purchase is required to obtain warranty services. Any parts or products
returned without written authorization will be discarded without notice.
To obtain warranty services submit a warranty request at
www.campchef.com/warranty-information, email: [email protected]
or call (800) 650-2433. Our English speaking Product Specialists are happy
to help, Monday-Friday 7 AM – 5 PM MST.
Warranty applies to the United States and Canada.
WARRANTY COVERAGE PERIODS
Pellet Grills
3 years from purchase date
Cooking Systems
1 year from purchase date
Fire Pits
1 year from purchase date
Water Heaters
1 year from purchase date
All other items & accessories
90 days from purchase date
