C-COR Optiworx HW Series, Руководство по процедурам, Страница: 5 / 36

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Contacting C-COR.net Technical Support
Contact Information
You can contact C-COR.net by phone, e-mail, Internet, fax, or mail. When contacting C-COR.net
Technical Support, please be prepared to provide the information listed below:
•
Your company name and address
•
Your phone and fax number
•
Your e-mail address
•
The system site
•
A description of the problem(s) you are experiencing
•
Any equipment part/model numbers related to your specific problem(s)
•
The best way to contact you (phone, fax, e-mail, or mail)
•
The best time to contact you
Phone
Call the C-COR.net worldwide headquarters 24 hours a day, 7 days a week on the
C-COR.net Technical Support Hotline :
Technical Support Hotline: 888-827-2267
Or, call C-COR.net worldwide headquarters Monday through Friday (8 AM to 5 PM ET [+5GMT]) and
ask for the Applications Engineering and Training Department :
State College Office: +1-814-231-4422
Toll Free: 800-233-2267
E-Mail
Send an e-mail including the contact information listed in Contact Information:
techsupport@c-cor.net
Internet
Visit us on the World Wide Web at:
http://www.c-cor.net
From the C-COR.net home page, you can:
Submit your problem or Technical Publication request electronically;
( Services > Technical Support > Technical Support Form)
or
Download a product manual (if currently available);
(Services > Technical Support > Technical Documentation )
Fax
Send a fax with a cover sheet including the information listed in Contact Information.
814-237-5831