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Type 8756 BATCH
Troubleshooting
45
10
TROUBLESHOOTING
10.1
Problems shown by the PDO3, Error ID
Refer to chapter
10.2
Problems shown by the product status indicator
The product status indicator changes its colour based on the NAMUR NE 107 recommendation to show
diagnostics events. If several diagnostics events have been generated, then the product status indicator
shows the diagnostics event with the highest priority.
If the product is connected to a fieldbus, then the codes that are related to the product states are transmit-
ted on the fieldbus. Refer to chapter:
10.2.1
Product status indicator is orange (MFC büS/CANopen)
Identify the cause to solve the problem:
Cause
Solution
The product is connected to büS and
searches assigned fieldbus participant.
Wait until the product has found assigned fieldbus parti-
cipants.
The product is connected to büS and is
configured manually, but has no address.
Wait up to one minute until the product assigns its ad-
dress.
10.2.2
Product status indicator is yellow (MFC büS/CANopen with on/
off valve)
Identify the cause to solve the problem:
Cause
Solution
One of the following values is out of spe-
cification. The sensor or the product can
be damaged.
▪
the fluid temperature
▪
the product temperature
▪
the supply voltage
Operate the product within the specifications. If the
product status indicator is still yellow, then send the
product back to Bürkert.
The product has detected that the pipe is
empty
Fill the pipe completely with fluid.
The product has detected bubbles in the
liquid.
Flush bubbles from the pipe as described in chapter:
bubbles from the pipe (MFC with on/off valve) [
Other fieldbus participants use the same
node ID.
Assign an individual node ID to each fieldbus participant.
10.2.3
Product status indicator is blue
Identify the cause to solve the problem: