BT In Touch 2000 ~ Edition 03 ~ 01.03.05 ~ 6692
24
Starting an emergency call
There are two ways to start the emergency sequence
on the BT In Touch 2000 – from your BT In Touch
Pendant and from your BT In Touch 2000 itself.
From your BT In Touch Pendant
Press the
Pendant
button on the BT In
Touch Pendant, the light will flash to
confirm that the button has been pressed.
The BT In Touch 2000 will beep and the
orange
Emergency
button will flash, the
phone will automatically switch to
‘handsfree’ and start the emergency
sequence by dialling the first of the
emergency contact numbers that you have
programmed.
From your BT In Touch 2000
Press the orange
Emergency
button on the
BT In Touch 2000. The phone will beep and
the orange emergency light will flash, the
phone will automatically switch to
‘handsfree’ and start the sequence by
dialling the first of the emergency contact
numbers you have programmed.
What the caller will hear during an
emergency call
The BT In Touch 2000 will beep to confirm that the
Emergency
button on either the BT In Touch 2000
or the BT In Touch Pendant has been pressed. It will
then switch to ‘handsfree’. In ‘handsfree’, the BT In
Touch 2000 will play the emergency sequence to the
caller reassuring them that help is being sought.
Firstly, the Caller will hear the message
“Don’t worry
we are trying to contact help”
. They will then hear the
BT In Touch 2000 dialling the emergency contact
numbers and the emergency announcements being
played (see
‘Emergency announcements’
, on page 22).
When the emergency call is answered and the
3-digit code (
555
) has been entered by the called
number, both the beeps and the emergency
announcements will stop and the caller will be able to
speak to the called person in handsfree. The handset
does not work. This is to prevent the handset being
accidentally knocked off and then both parties
being unable to communicate with each other.
If the emergency call is not answered by the first
emergency contact, then the caller will hear the
BT In Touch 2000 hang up and start to contact the
second emergency contact number.
Using the BT In Touch 2000 in
an emergency
