6
Learn about…
For accurate information about your broadband speed, see our speed checker at
www.bt.com/business/help/fibre
Note:
to make sure you receive the fastest, most reliable service possible on
your line, we’ll remotely test it for up to ten days after your broadband is
activated. This may occasionally interrupt your service and cause your speed
to vary. This is normal, and your speed will settle down after ten days.
If you use an online speed checker to test your broadband speed during
these ten days, it may give you an inaccurate and misleading result.
BT Business Total Broadband Fibre features and services
BT Business Total Broadband Fibre includes lots of great features and services,
including email, security, web space and more.
Once your Fibre Hub is set up and you’re online, find out about all the great things
BT Business Total Broadband Fibre has to offer at
www.bt.com/business/help/fibre
Desktop Help
Desktop Help is a tool that identifies problems with your broadband, email or
Wi-Fi connection, suggests quick fixes or fixes problems remotely.
It’s installed automatically when the CD included in your Welcome Pack is used
to set up your BT Business Total Broadband Fibre service. Once Desktop Help is
installed, you’ll see the
icon on your desktop.
To help you make the most of Desktop Help, we recommend that you install it on
each computer connected to your BT Business Total Broadband Fibre service.
To find out more about Desktop Help or to download it if it’s not already installed,
go to
www.bt.com/business/help/desktopdownload
> More information on BT Business Total Broadband Fibre – go to
www.bt.com/business/help/fibre
> Extra features – see page 7
> Help – see page 18
> Set-up – if you ever need to unplug or reconnect any equipment, see page 42
Learn about…
Ex
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Help
Your Fibr
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