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7
7
Overview
7
If you have any problems with the printer, first make sure that you have performed the following
tasks correctly:
Is the appropriate printer driver selected and installed?
See
Installing the Printer Driver and Software
Is the printer connected to a computer?
See
Connecting the Computer and Printer
If you still have problems, read the troubleshooting tips in this chapter for help.
NOTE
TD-2125N/2135N/2125NWB/2135NWB models:
For more information on the error messages that appear on the touchpanel display (optional),
see
Error Messages for Touchpanel Display (Optional) (TD-2125N/TD-2135N/TD-2125NWB/
Troubleshooting Tips
7
Troubleshooting
7
Problem
Solution
The POWER indicator is not lit.
Is the AC power cord inserted correctly?
Check that the AC power cord is inserted correctly. If it is,
try plugging it into another AC power outlet.
Be sure to use the Brother adapter provided with the printer.
If the POWER indicator still does not light up, contact
Brother Customer Service.
The indicators show that the printer is in
boot mode.
The AC Adapter was unplugged while the firmware was
being updated, and the printer started up in boot mode
when it was turned back on.
Contact your reseller or Brother Customer Service for
assistance.
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