APPENDIX
175
7
The needle threader
cannot be used.
The needle is not installed correctly.
Correctly install the needle.
p. 25, 72
Recommended needles are not used on
this machine.
Replace and use recommended needle.
p. 25, 72
The hook on the automatic threading
mechanism is bent.
Consult your nearest authorized
Brother dealer.
p. 25, 72
Needle is turned, bent or the point is
dull.
Replace the needle.
p. 72
The thread tension is
incorrect.
The upper thread is not threaded
correctly.
Check the thread path, and then thread
the upper thread again.
p. 48
The bobbin thread is not correctly
threaded.
Correctly thread the bobbin thread.
p. 33
The lower thread tension is incorrect.
Adjust the tension of the bobbin thread.
p. 91
Bobbin thread is incorrectly wound.
Use a correctly wound bobbin.
p. 26
Needle is turned, bent or the point is
dull.
Replace the needle.
p. 72
The upper thread does
not reach the bobbin
thread when
embroidering begins.
There is no more thread in the bobbin,
the thread does not feed from the
bobbin, or the thread that is fed from
the bobbin is too short.
Correctly thread the bobbin thread.
p. 33
Although the thread is
not broken, a broken
thread error occurs
and the machine stops.
If the thread breakage sensor in the
thread tension disc of the thread
tension knob cannot detect that the
thread is being fed, even if the machine
is running, a broken thread error occurs
and the machine is stopped. If the
thread came out of the thread tension
disc, even though the thread is not
broken, the machine detects that the
thread is not being fed and stops.
Clean the tension unit. Correctly pass
the thread through the thread tension
disc. If the broken thread error occurs
after the machine is cleaned and
rethreaded, the sensor may be
damaged. Consult your nearest
authorized Brother dealer.
p. 50, 167
There are needle cuts
or holes in the
garment.
The needle is dull.
Replace the needle. Dull needles have
a difficult time passing through the
garment, causing fabrics to tear.
p. 25, 72
The fabric is too delicate.
The simple penetration of the needle
could damage delicate fabrics. Use
stabilizer on top of fabric.
p. 163
There is puckering in
the fabric.
The thread tension is too tight.
Adjust the tension according to the type
of fabric and thread being used.
Polyester thread will stretch during
sewing especially if the tensions are set
too high. After the stitching is complete,
the thread returns to its original
strength, causing puckers in the fabric.
p. 92
Needle is turned, bent or the point is
dull.
Replace the needle.
p. 72
The framing tension of the fabric is
incorrect.
Tightly frame non-stretchable, woven
fabrics. Loose framing will cause the
fabric to bunch up under the stitching.
Tautly frame soft knits using a stable
backing. Overstretching the garment
will cause it to look puckered when the
frame is removed.
p.162
The column stitches are too long.
Re-digitize the pattern with fill stitching
or with multiple rows of column
stitching.
The pattern density is too heavy.
Too many stitches in an area pull
fabric, causing it to pucker.
There is a mistake in the upper or
bobbin threading.
Check the steps for threading the
machine and rethread it correctly.
p. 48
Spool cap is set incorrectly.
Check the method for attaching the
spool cap, then reattach the spool cap.
p. 49
The upper thread is too
tight.
The bobbin thread is incorrectly
installed.
Correctly install the bobbin thread.
p. 33
Bobbin thread does
not wind neatly on the
bobbin.
The thread is not passed through the
bobbin winding thread guide correctly.
Correctly pass the thread through the
bobbin winding thread guide.
p. 34
Bobbin spins slowly.
Press [+] in the bobbin winding
window to increase the bobbin
winding speed.
p. 36
The thread that was pulled out was not
wound onto the bobbin correctly.
Wind the thread that was pulled off
around the bobbin 5 or 6 times
clockwise.
p. 34
Symptom
Probable Cause
Remedy
Reference Page
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