Broadconnect 9600 Series, Руководство пользователя

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9600 Series User Guide Page 40
Issue 05d (Wednesday, March 07, 2012) IP Office
5.1.4 Transferring a Held Call
When you already have a call on hold and a call connected, you can connect them by starting a conference. Press the
Conf soft key. Your current call and the held call will be connected. You can now
drop yourself from the conference.
Note: If you are the only internal user in the conference, depending on your telephone system's configuration, dropping
yourself might end the conference. Consult your system administrator for details.
5.2 Parking Calls
Parking a call is similar to holding a call. However, parked calls can be unparked by other users on the phone system.
Each parked call is given a number. By default, the number is your extension number plus a digit.
Calls that you have parked will return to your phone (when idle) if they remain parked for too long. The default return
delay is five minutes. This is a system delay that is applied to all users and can be changed by the system administrator.
Returning calls ignore any forwarding or do not disturb settings.
If you park a call without specifying a park slot number, the system will assign a number based on your extension
number plus a single digit. For example for extension 201, the first parked call will use park slot number 2010 if
available. If you already have one parked call, the next parked call will use park slot 2011 if available, and so on.
Call park buttons can be configured with specific park slot numbers. A call parked using that button will be given that
park slot number. Any other users with a call park button set to the same number will see that there is a parked call and
can unpark it using their button.
A feature button set to the Call Park action can be used to park and unpark calls. If configured to a specific park
number, the button will indicate when another user has parked a call using that park slot number.
Default Short Codes
Short codes are numbers that you can dial to enable and disable various features. Your system administrator will confirm
any additional short codes that may have been configured for your use.
·
Park Call: *37*N#
Parks the held call using the park number dialed in place of N.
·
Unpark Call: *38*N#
Unpark the call parked using the park number N.
5.2.1 Parking Calls Using the Menu
1. Press the Features soft key if shown. To do this during a call, press the PHONE key and then press the
Features soft key.
2. Use the up and down arrow keys to highlight Call Park or Call Park To Other.
· Call Park
Park the call on the system with parked call indication on your extension.
· Call Park To Other
Park the call on the system with parked call indication on the selected extension.
5.2.2 Unparking Calls (Status Menu)
While parked calls are parked on the telephone system and can be unparked by any other user, the parked call indication
is sent to a particular extension. If there are any calls parked against your phone, you can view and unpark them via the
Status menu.
1. Press the Status soft key if shown.
·
To access the Status menu during a call, press the PHONE key and then press the Status soft key if
shown.
2. If you have any parked calls, the Parks option is displayed. The option is not present if you do not have calls
parked against your extension.
3. Press the Details soft key.
4. Use the up and down arrow keys to scroll through the parked calls.
5. To unpark a particular call, press the Connect soft key.
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