background image

4

 H

ow

 

to

 

Use

 

Th

i

s

 

Man

u

a

I

t

 

is

 

intended

 

for

 

this

 

manua

to

 

be

 

used

 

by

 

qua

l

ified

 

service

 

personne

for

 

the

 

primary

 

purpose

 

of

 

troub

l

eshooting

 

ana

l

ysis

 

and

 

repair

 

of

 

the

 

Bradford

 

White

 

UCG100H399

Understanding

 

the

 

sequence

 

of

 

operation

 

section

 

of

 

this

 

manua

wi

ll 

contribute

 

great

l

y

 

to

 

troub

l

eshooting

 

this

 

product

An

 “I

nsta

ll

ation

 

Check

 

List

” 

is

 

shown

 

towards

 

the

 

end

 

of

 

this

 

manua

l. 

Compare

 

the

 

insta

ll

ation

 

against

 

the

 

insta

ll

ation

 

check

 l

ist

 

to

 

confirm

 

a

ll 

requirements

 

are

 

met

A

  “

Service

 

Report

” 

is

 

shown

 

towards

 

the

 

end

 

of

 

this

 

manua

l. 

Comp

l

eting

 

this

 

form

 

wi

ll 

assist

 

in

 

the

 

troub

l

eshooting

 

efforts

Shou

l

d

 

you

 

need

 

to

 

ca

ll 

for

 

technica

support

p

l

ease

 

provide

 

the

 

information

 

shown

 

on

 

this

 

form

 

to

 

the

 

support

 

technician

 

to

 

he

l

p

 

ensure

 

accurate

 

troub

l

eshooting

T

roub

l

eshooting

 

begins

 

with

  “

System

 

Observation

” 

to

 

determine

 

fai

l

ure

 

mode

 

as

 

indicated

 

by

 

the

 

error

 

code

 

on

 

the

 

system

 

disp

l

ay

. T

roub

l

eshooting

 

continues

 

with

 “F

ai

l

ure

 

Modes

 

and

 

Probab

l

e

 

Cause

” 

directing

 

the

 

service

 

provider

 

to

 

a

 

series

 

of

 

test

 

procedures

 

to

 

determine

 

root

 

cause

 

of

 

fai

l

ure

Component

 

rep

l

acement

 

procedures

 

direct

l

y

 

fo

ll

ow

 

the

 

test

 

procedures

 

for

 

a

 

given

 

component

I

n

 

some

 

difficu

l

t

 

to

 

diagnose

 

conditions

it

 

may

 

be

 

necessary

 

to

 

iso

l

ate

 

the

 

heater

 

from

 

the

 

vent

 

system

 

to

 

determine

 

root

 

cause

Contact

 T

echnica

support

 

immediate

l

y

 

if

 

diagnosis

 

is

 

not

 

determined

 

using

 

the

 

methods

 

described

 

in

 

this

 

service

 

manua

l. 

Too

l

s

 

Re

qui

re

for

 

Ser

vi

ce

 

Manometer:

  T

wo

 

types

 

avai

l

ab

l

e

a

 l

iquid

 “

U

” 

tube

 

type

 

or

 

a

 

digita

l (

magna

-

he

l

ic

type

. T

his

 

device

 

is

 

used

 

to

 

measure

 

gas

 

and

/

or

 

air

 

pressures

 

and

 

vacuum

Mu

l

ti

-

Meter:

 

A

 

digita

type

 

is

 

strong

l

y

 

recommended

. T

his

 

device

 

is

 

used

 

to

 

measure

 

e

l

ectrica

va

l

ues

. T

he

 

meter

 

you

 

se

l

ect

 

must

 

have

 

the

 

capabi

l

ity

 

to

 

measure

 

vo

l

ts

 

AC

vo

l

ts

 

DC

Amps

micro

-

amps

 

and

 

ohms

T

hermometer:

 

Used

 

to

 

measure

 

water

 

temperature

An

 

accurate

 

thermometer

 

is

 

recommended

Water

 

Pressure

 

Gage:

 

Used

 

to

 

measure

 

water

 

supp

l

y

 

pressure

A

l

so

 

used

 

to

 

determine

 

tank

 

pressure

 

by

 

adapting

 

to

 

the

 

drain

 

va

l

ve

 

of

 

the

 

heater

J

umper

 

Leads:

 

A

 l

ength

 

of

 

wire

 (

12

min

.) 

with

 

a

ll

igator

 

c

l

ip

 

at

 

both

 

ends

Various

 

Hand

  T

oo

l

s:

 

Pipe

 

wrench

channe

l l

ocks

open

 

end

 

wrench

 

set

12

crescent

 

wrench

A

ll

en

 

wrench

 

set

tor

bit

 

set

screw

 

drivers

 (

common

 & 

phi

ll

ips

), l

ong

 

reach

 (

12

") 

magnetic

 

tip

 

phi

ll

ips

 

head

 

screw

 

driver

 #

2

 

tip

, ¼" 

nut

 

driver

p

l

iers

 (

common

 & 

need

l

e

 

nose

), 

socket

 

set

 

inc

l

uding

 

a

 

1

-

1

/

16

 

deep

 

we

ll 

socket

wire

 

cutters

wire

 

strippers

wire

 

crimpers

torpedo

 l

eve

l, 

sma

ll 

shop

 

vac

step

 l

adder

and

 

f

l

ash

l

ight

.

4

Содержание UCG100H399

Страница 1: ...NUAL Troubleshooting Guide and Instructions for Service To be performed ONLY by qualified service providers Effective December 2014 ECO 7956 Models Covered by This Manual UCG100H399 N Denotes Warranty...

Страница 2: ...ce Procedure IV Gas Valve Replacement 27 Service Procedure V Blower Testing and Replacement 28 Service Procedure VI Flame Sensor Testing and Replacement 30 Service Procedure VII Spark Rod Gap Adjustme...

Страница 3: ...ked combustion chamber This turbulence causes a thorough mixing of gas and air for optimum combustion The combustion gases then travel through a two pass flue system keeping the gases moving at a high...

Страница 4: ...given component In some difficult to diagnose conditions it may be necessary to isolate the heater from the vent system to determine root cause Contact Technical support immediately if diagnosis is no...

Страница 5: ...ion and blower operation x Reduced number of parts for servicing and wiring x Plug in wiring reduces chance of miswiring x Burner ignition with direct spark ignition A high voltage spark jumps from th...

Страница 6: ...n Dia Relief Valve Open Shipping Weight lbs UCG100H399 399 000 100 77 8 10 52 55 69 63 30 28 63 1 1 657 Model Description Dimensions MM Model No Input Rate KW Storage Capacity Liters A Floor to Top of...

Страница 7: ...nsor inside well for easy replacement of sensor Control Display Digital display 24 volts temperature Range 70 180 degree F Used to set tank temperature deg F or deg C show operating status display err...

Страница 8: ...straight vent pipe in feet required for the intake 2 Add 5 feet of venting for every 90 elbow 3 Add 2 feet of venting for every 45 elbow 4 Total vent length cannot exceed Max Intake Vent Length on th...

Страница 9: ...ormally closed opens then the ignition sequence will not start and an error code 67 Vent safety switch failed to close open will be shown on the display 5 Steady State Operation Burner continues to op...

Страница 10: ...reset is accomplished by depressing the lower right button under Reset for 3 seconds 2 ERROR CODE 80 a If the top of the tank should exceed 207 F then the high limit control will shut off the burner a...

Страница 11: ...at transformer across black and white wires should be 110 120 VAC Check line cord with volt meter Replace line cord if defective Verify secondary voltage at the control board Refer to control board i...

Страница 12: ...proximately from metal ground with insulated pliers during the ignition cycle 3 second spark trial period Is there spark to ground Check resistance of high voltage cable Resistance should be 0 1 ohms...

Страница 13: ...urrent in microamps when the burner is operating Step 3 Press the lower right Next button and the display will show flash and show the number of any Alert codes These are not currently used WARNING Th...

Страница 14: ...n and the display will show the temperature sensor reading Step 6 End of screens in Diagnostic Mode Press Done button on lower left to exit Diagnostic Mode back to DHW setpoint in the User Mode NOTICE...

Страница 15: ...ecked x If the line voltage is satisfactory check the output from the transformer to make sure it is 22 26 volts x Replace transformer or wiring if defective 53 AC Inputs phase reversed x Check the mo...

Страница 16: ...sor is wired to the correct terminal x Make sure the ignition cable is not crossing the flame sensor wire or ignition ground wires x If problem persists and all other checks have been verified replace...

Страница 17: ...ting and replacement section Replace sensor if needed Turn power ON to water heater Run water heater through heating cycle and verify proper operation Sensor temperature can be viewed when burner shut...

Страница 18: ...water temperature over 200 F continued from previous page Once cause of overheating condition has been diagnosed and corrected the control may be reset x Reconnect and switch on power to the water he...

Страница 19: ...982 4873 4767 110 4663 4562 4464 4368 4274 4183 4094 4006 3922 3839 120 3758 3679 3602 3527 3453 3382 3312 3244 3177 3112 130 3048 2986 2925 2866 2808 2752 2697 2643 2590 2538 140 2488 2439 2391 2344...

Страница 20: ...ull sensor to remove do not remove well see picture Step 6 Install new sensor assembly into well and reinstall senor clip Step 7 Reconnect the sensor connector to the control board and route the wire...

Страница 21: ...e between 7 14 W C static heater not running See illustrations at right Is gas supply pressure regulator adjustable to maintain proper and stable setting Inadequately sized regulator Adjust gas supply...

Страница 22: ...during the flame establishing period Note Control display must show Heating for operating status Check to see brown and blue wires are properly connected to molex connectors on control harness Can you...

Страница 23: ...m top of heater Step 5 From the gas valve disconnect the gas connection PVC intake venting Silicone tubing and wire harness Step 6 Disconnect wire harnesses flame sensor gas valve and blower Disconnec...

Страница 24: ...re combustion assembly at the burner mounting insert using screws from step 7 on previous page Tighten screws evenly Step 3 Reconnect high voltage cable to spark rod flame sensor blower and gas valve...

Страница 25: ...ess and silicone tubing Step 6 Disconnect wire harness from blower assembly Step 7 Remove the two screws holding each the spark rod and flame sensor in place long reach magnetic Phillips screw driver...

Страница 26: ...ed by any of the above gasket replacement is not required Step 2 Install burner tube with gaskets into burner mounting insert Be sure gasket surfaces are free of debris Step 3 Reconnect the blower gas...

Страница 27: ...bit located as shown below on the venturi mounting flange and remove gas valve from water heater Step 7 Remove any residual gasket material from blower and venturi mounting flange Step 8 Install new...

Страница 28: ...blower motor Is there 6 to 3 0 amps Is blower wheel secured to blower motor shaft Call for technical support Replace blower See Blower Replacement Procedure Refer to ignition module control board illu...

Страница 29: ...lower flange mounting screws 5 32 Allen wrench and remove blower from transition flange Step 9 Remove any residual gasket material from venturi mounting flange and transition flange Step 10 Install ne...

Страница 30: ...there 24 VAC across brown and blue wires coming out of the control harness Flame sensing circuit O K Call for technical support With flame sensor disconnected from ignition module check continuity to...

Страница 31: ...crews magnetic tip long reach Phillips screw driver and remove flame sensor gasket from transition base flange Step 6 Remove any residual gasket material from transition base flange Step 7 Install new...

Страница 32: ...od and burner tube Acceptable spark gap is from 3 16 to 1 4 see photo below Step 3 If spark gap is not between 3 16 to 1 4 the spark rod may be carefully bent by supporting the end near the ceramic in...

Страница 33: ...d Step 5 Remove the 2 mounting screws magnetic tip long reach Phillips screw driver and remove spark rod gasket from transition base flange Step 6 Remove any residual gasket material from transition b...

Страница 34: ...Note It may be necessary to identify wires for proper re connection Step 6 Depress the plastic tabs on the bottom side of the control board first Step 7 Tilt the control panel and slide control hook...

Страница 35: ...tion Contact your plumbing professional to correct this issue Step 4 When no blockage or downdraft issues are present check the continuity of the switch see photo below If there is no continuity prese...

Страница 36: ...s of the original diameter approximately diameter replacement is recommended If any of the steel core of the anode is exposed replacement is recommended Step 6 Upon completion of inspection or subsequ...

Страница 37: ...on the right Step 4 After removing the screw pull the display out of the enclosure Step 5 Once the display is removed disconnect the two mating plugs Step 6 Connect in new display and replace into the...

Страница 38: ...ections are different sizes to prevent interchanging Step 5 Remove the 2 nuts 7 16 nut driver holding the transformer in place and remove transformer from control panel see photo below Step 6 Install...

Страница 39: ...to remove the anode rods for servicing 18 min Vent Tables Intake Only Model Number Max Intake Vent Length feet 3 Max Intake Vent Length feet 4 UCG100H399 25 50 WARNING The UCG100H399 model is not appr...

Страница 40: ..._____ Venturi Setting from Bottom in Turns ____________________________ Electrical Line Voltage ________________ Low Voltage ________________ Flame Sense A ___________ Polarity ____________________ Sp...

Страница 41: ...Model 8 Control Display 9 Front Cold Water Inlet 10 Plastic Hole Closure 11 No Handle Brass Drain Valve 12 Cleanout Access Cover 13 Screw 5 16 18 x HH Grade 14 Cleanout Cover 15 T P specify model 16 H...

Страница 42: ...sket Burner specify model 5 Gasket Screw 17 Burner specify model 6 Transistion Tube 18 Burner Mount Assembly 7 Gasket Blower Transition 19 Sight Glass Assembly 8 Gasket Transition Tube 20 Gasket Sight...

Страница 43: ...red under one or more of the following U S Patents 5 277 171 5 341 770 5 372 185 5 485 879 5 574 822 5 596 952 5 660 165 5 682 666 5 761 379 5 943 984 5 954 492 5 988 117 6 056 542 6 142 216 6 442 178...

Страница 44: ...p Notes ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ _________...

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