23
(c)
Power Surges
. The computers, control boards and motors are very sensitive to power fluctuations. You must
use a surge protector on all items that plug into your mains power otherwise your electronics will not be covered
by this warranty. You can purchase these from numerous retailers or you can call us on 02 46 366 680 to get a
price.
(d) User negligence, abnormal or excessive use, misuse, abuse or transport damage.
(e) Repairs, alterations or modifications by NON BFE authorised service technician.
(f) Accident, fire, flood or malicious damage by third person.
(g) Ordinary wear and tear.
(h) Failure to keep the product in a clean, dry environment causing rust. You should wipe off any sweat and
moisture after each training session.
(i) Any products sold or placed in an application or the incorrect environment that is not recommended by BFE or
as not stipulated in the owner’s manual such as a commercial / rental environment will void the warranty set forth
by BFE
(j) BFE recommends the use of a protective rubber floor mat. This reduces the incidence of dust and lint collection
around the motor, reduces noise & protects your floor. You can purchase this from your retailer or contact BFE
directly on 02 46 366 680
BFE will have the option to repair or replace any product which requires attention under the warranty.
NOTE:
Lifetime refers to the warranty coverage of the units expected service life. NOT the lifetime of the
purchaser.
Servicing/Spare Parts
-
As with any mechanical equipment general maintenance should be performed on a regular basis by an authorised
retailer or service technician. This will ensure longevity of the product and ensure that it is kept working in optimum
condition. Failure to properly maintain your equipment may lead to safety issues and may also void the warranty.
You should only use genuine BFE replacement parts otherwise the warranty will be void.
Freight Costs:
The cost of freighting the replacement part under warranty to the customer shall be free of charge. Your
requirement is to return the faulty part via the pre-paid postal service which we will supply.
Returned Goods:
The unauthorised return of parts or product shall be refused and placed in the hands of the carrier at the cost of
the shipper. Return authorisations can be obtained from BFE head office only.
Additional Warranty
If you would like to extend your labour warranty by 1 year ($99), 2 years ($199), 3 years ($299) please contact our
office by emailing [email protected] (Not available in all areas)
Service Department hours: Monday to Friday between 9am and 4pm
Service Phone Number: 07 3272 7010 Email: [email protected]
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