17
TROUBLE SHOOTING
Symptom Possible
Cause
Solution
No Ear Pulse Signal or
incorrect Ear Pulse Signal.
The Computer is NOT receiving
a Pulse Signal.
Check that the Ear Clip Plug is FIRMLY inserted into
the Computer.
The Computer is receiving a
faint Pulse Signal.
1) The Ear Clip Pulse Sensors will NOT operate
correctly if your skin is extremely dry, dab a little water
onto your earlobe and try again
2) Check that the Ear Clip is firmly connected to your
earlobe.
3) Clean the Ear Clip Sensor Pads to ensure a good
contact between your body and the Sensor Pads.
The Ear Clip is faulty.
After completing all of the above Checks, if the problem
still exists then replace the Ear Clip by contacting your
dealer.
The Computer is faulty.
Replace the Computer by contacting your dealer.
No Hand Pulse Signal or
Incorrect Hand Pulse
Signal.
The Computer is NOT receiving
a Pulse Signal.
Check that the Hand Pulse Plugs are FIRMLY inserted
into the Sockets.
The Computer is receiving a
faint of Intermittent Pulse
Signal.
(1)The Hand Pulse Sensors will NOT operate correctly
if your skin is extremely dry moisten your hands with a
little water and try again.
2) The Hand Pulse Sensors are designed to be held
firmly, if you move your hands while exercising then the
Computer may receive an intermittent Pulse Signal.
Avoid moving your hands while exercising and hold the
Hand Pulse Sensors firmly while exercising. If you do
move your hands while exercising give the Computer a
few seconds to resample and display your correct Pulse
Heart Rate.
3)Clean the Hand Pulse Sensors to ensure a good
contact between your body and the Pulse Sensors.
4)Remove the Hand Pulse Sensors in order to check
that the Spade Terminals are correctly attached.
The Computer is faulty.
After completing all of the above Checks, if the problem
still exists then please contact your dealer.
Replace the Computer by contacting your dealer.
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